Client Success Manager
il y a 3 semaines
Unlimitail is a joint venture between Carrefour and Publicis groups, with the aim of becoming the leader of the retail media market in Europe and LATAM. By combining the power of Carrefour Links' in-store and e-commerce assets and traffic with Publicis CitrusAd by Epsilon onsite and offsite retail media technologies, Unlimitail aims to become the leading retail media player in Continental Europe and South America for in-store and digital channels.
The Client Success Manager role is an integral part of the team that supports our clients. You will work closely with our client technical teams to make sure that campaigns are running efficiently, and the clients ad revenue is growing. The role includes seizing and creating commercial opportunities, reviewing campaigns, offer optimization support and lean in.
Clients Relationship:
- Deliver a world-class service to our clients and their agencies
- Collaborate effectively with our adops and data teams and offer insights.
- As an expert, assist clients in understanding the products and tools
- Ensuring that our clients' campaigns are working properly and generating the expected performance
Sales support:
- Detect business opportunities on campaigns in order to generate up-sell
- Understand performance metrics and analytics to deliver confident input to clients and agencies
Campaign Execution & Operations:
- Handle campaign setup, oversee campaign implementation and ensure trafficking accuracy.
- Monitor campaign performance and pacing, if necessary, provide campaign optimization recommendations.
Qualifications:
- 2 – 3 years relevant work experience
- Fluency in French and English.
- Commercially driven and capable of selling.
- Experience with varied seniority in partners.
- Ability to set account strategy and drive revenue.
- Excellent interpersonal communication skills.
- Experience setting up and managing campaigns.
- Working knowledge of retail, e-commerce, and digital industry
What we offer:
An exceptional opportunity to be a part of an innovative and fulfilling adventure.
️ Work in a dynamic, international, and passionate environment
Enjoy a flexible remote policy for a good work-life balance.
Our offices are located in the heart of Paris (Châtelet district).
You'll receive a 90% reimbursement of ground transportation.
We provide a 10€/day Swile card, and we'll cover 60% of the cost.
Unlimitail is committed to fostering a diverse workforce and strongly encourages applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from individuals, regardless of their background.
If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with the recruiter who contacts you.
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