Customer Success

il y a 3 jours


Paris e, France billiv Temps plein

Nous cherchons un(e) stagiaire Customer Success pour 4 à 6 mois, avec pour mission de démocratiser le ticket de caisse éco-responsable Tu travailleras en collaboration avec Thibaud, notre Customer Success Manager.

**Tes missions**:
GESTION DE LA RELATION CLIENT
- Installer et former les clients sur la solution billiv (call, visio, installation physique)
- Assurer le suivi clientèle de l'expérience billiv (call, mail)
- Accompagner les clients sur l'utilisation de la solution (call, mail)
- Évaluer les nouveaux besoins clients et les faire remonter à l’équipe produit
- Gérer la logistique d’approvisionnement du matériel à installer chez les clients (packager, affranchir, envoyer)

RÉSOLUTION DES PROBLÈMES CLIENTS
- Procéder à la qualification des problèmes auprès des clients
- Faire remonter les cas clients à l'équipe billiv
- Assister l'équipe billiv dans la résolution des problèmes clients

**Pourquoi nous rejoindre ?**
- Une jeune entreprise en pleine croissance
- Une équipe soudée, sympathique et dynamique
- Du temps pour ton apprentissage personnel
- Des formations et présentations en interne
- Des challenges entre les différentes teams (sport, console, jeux de société...)
- Des événements team building et soirées

**Avantages**:

- Package attractif
- Titres Restaurant Swile
- Matériel re-conditionné du tonnerre (impact un jour, impact toujours)

Type d'emploi : Stage, Alternance
Durée du contrat : 6 mois

Salaire : 600,00€ à 800,00€ par mois

Avantages:

- Participation au transport
- Titre-restaurant
- Travail à domicile

Lieu du poste : En présentiel


  • Customer Success Manager

    il y a 1 jour


    Paris 10e, France Shipup Temps plein

    Shipup is a 50+ people company that envisions a world where **brands keep their promises along the entire customer journey.** That's why we enable brands to take control over the most volatile part of the customer experience —the post-purchase— so they increase brand loyalty and save support costs **Our company culture & values**: -...

  • Customer Success Manager

    il y a 3 jours


    Paris 10e, France Legalstart Temps plein

    Description de l'entreprise Depuis 2014, les équipes de Legalstart contribuent à transformer en profondeur le marché du droit et des services aux entrepreneurs. Notre mission : simplifier la vie des entrepreneurs au quotidien. Legalstart est la 1ère plateforme française de services juridiques et administratifs à destination des entrepreneurs et des...

  • Customer Success

    il y a 19 heures


    Paris 10e, France Luko Temps plein

    **Luko Real Estate (ex-Unkle) **est notre équipe qui simplifie le quotidien des agences immobilières. **Comment ?** Grâce à notre outil, on fait gagner du temps aux agences immobilières tout en protégeant leurs propriétaires des risques de loyers impayés, mais pas que ! **Ce que nous proposons ? **Une plateforme digitale et des produits d’assurance...

  • Customer Success

    Il y a 7 mois


    Paris 10e, France M2DG MYFLEXOFFICE Temps plein

    **À PROPOS** Myflexgroup porte sur le marché de l’immobilier d’entreprise un regard nouveau, en proposant des offres de services innovantes et personnalisées. Cette ambition est aujourd’hui caractérisée par 2 marques, chacune porteuse d’un savoir-faire complémentaire: **- MYFLEXOFFICE**, des bureaux clés-en-mains couplés d’une offre de...

  • Customer Success Manager

    Il y a 7 mois


    Paris, France GTT Communications Temps plein

    Customer Success Manager Role Summary: The Customer Success Manager is responsible for establishing and building customer relationships and promoting customer adoption of our products & solutions. The Customer Success Manager ensures customers are satisfied with services and are realizing the value of their investment in GTT. The role proactively engages...

  • Customer Success Intern

    Il y a 9 mois


    Paris, France Spare Parts 3D Temps plein

    **Customer Success Intern (summer-internship)** **Responsibilities**: Under the direct leadership of our Customer Success Lead & VP of Sales, you will play a pivotal role in ensuring the success and satisfaction of our valued clients. This position offers a unique opportunity to collaborate closely with both the Sales and Product teams. You will be...


  • Paris, France Go1 Europe Temps plein

    **The next chapter of our growth story needs YOU!** At Go1, we have grown from humble beginnings into the world's largest aggregator of educational content. We give organizations and their employees access to the largest curated e-learning library on the planet. Millions of people are using it to unlock their positive potential. We're endlessly curious,...


  • Paris 10e, France Acrelec Temps plein

    Customer Success Assistant Full-time, Paris **About** In 2004, Acrelec revolutionized the restaurant industry by pioneering the self-order kiosk with McDonald’s in France. Ever since, we design and develop software and hardware solutions that aim to enhance the in-store customer experience and automate the store’s operations.Acrelec also pioneered the...

  • Customer Success Manager

    Il y a 7 mois


    Paris, France LanguageWire Temps plein

    Do you have experience with Customer Success? Even better, do you know the language industry? Would you also like to make a difference for your customer and our company? Yes? You should definitely read on! **The role you’ll play**: We are looking for a French and English-speaking Customer Success Manager to join our Customer Success team in the Paris...

  • Customer Success Manager

    Il y a 7 mois


    Paris, France Dataiku Temps plein

    At Dataiku, we're not just adapting to the AI revolution, we're leading it. Since our beginning in Paris in 2013, we've been pioneering the future of AI with a platform that makes data actionable and accessible. With over 1,000 teammates across 25 countries and backed by a renowned set of investors, we're the architects of Everyday AI, enabling data experts...


  • Paris, France Go1 Europe Temps plein

    **The next chapter of our growth story needs YOU!** At Go1, we have grown from humble beginnings into the world's largest aggregator of educational content. We give organizations and their employees access to the largest curated e-learning library on the planet. Millions of people are using it to unlock their positive potential. We're endlessly curious,...

  • Customer Success Manager

    il y a 4 jours


    Paris, France Zscaler Temps plein

    Company Description With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs,...

  • Customer Success Manager

    Il y a 2 mois


    Paris, France Shipup Temps plein

    At **Shipup**, our mission is **to create a seamless, proactive, and branded post-purchase experience for online retailers**. If you’ve ever shopped online, you’ve probably already had your patience tested by an order that never seems to come. **For online retailers, a bad post-purchase experience is a costly nightmare**: it hurts customer satisfaction,...


  • Paris, France PhantomBuster Temps plein

    **About the company**: As a market leader in Lead Generation Automation, we enable thousands of SMBs to boost their growth by finding and connecting with their ideal customers on major social media platforms. We’re a bootstrapped, profitable PLG startup (50 team members) serving customers worldwide (with the US as our largest market). **About the...

  • Customer Success Manager

    Il y a 7 mois


    Paris, France Zscaler Temps plein

    Company Description With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs,...


  • Paris, France Odaseva Temps plein

    **Your Role**: As a Customer Success Technologist (CST), you will be a key contributor to the success of Odaseva. You’re part Project Manager, Consultant, Product Expert and cross-stream Quarterback. Our Customer Success Technologists’ main goal is to ensure the success and happiness of our strategic customers leading towards increased adoption,...


  • Paris, France Mollie Temps plein

    At Mollie we have a fantastic opportunity for you to be part of our Customer Success Management team and to accelerate the growth of our existing customer base. Are you the highly driven and ambitious Customer Success Associate we are looking for? **Hi, we are Mollie!**: Our mission is creating a greater playing field for everyone. By offering convenient,...

  • Customer Success Manager

    il y a 3 jours


    Paris, France MANGOPAY Temps plein

    Company Description MANGOPAY’s mission is to shape the future of exchanges! We empower all marketplaces and platforms by providing them with powerful and flexible payment and regulatory solutions. Since 2013, we have accelerated the success of some of the biggest names in e-commerce, retail, and cutting-edge platforms like Vinted, Rakuten, Chrono24, La...

  • Customer Success Manager

    Il y a 7 mois


    Paris, France Board International Temps plein

    At Board, we help enterprises plan smarter, drive outcomes and lead transformation with one single Intelligent Planning Platform. Trusted by thousands of leading organizations, over the last 28 years we have designed our Product with enterprise planning agility in mind and the passionate care of our people as our main driver. We strongly believe every...

  • Customer Success Manager

    Il y a 7 mois


    Paris, France Board International Temps plein

    At Board, we help enterprises plan smarter, drive outcomes and lead transformation with one single Intelligent Planning Platform. Trusted by thousands of leading organizations, over the last 28 years we have designed our Product with enterprise planning agility in mind and the passionate care of our people as our main driver. We strongly believe every...