Senior Manager, Customer Experience

Enhance Customer Experience at Saint-Gobain GroupWithin the Marketing and Development department, our Customer Experience team plays a crucial role in fostering a customer-centric culture. To support our colleagues in Saint-Gobain's activities, we emphasize the use and development of customer experience understanding and methodologies. By leveraging customer...

Job Title: Senior Customer Success ManagerWe are seeking a highly skilled and experienced Senior Customer Success Manager to join our team at Zendesk, Inc. This role will be responsible for driving customer success and growth across a portfolio of customers.Key Responsibilities:Mentor and coach junior customer success managers to ensure they have the skills...

Reinforce Customer Experience at Saint-GobainThe Customer Experience Manager plays a crucial role in enhancing the customer-centric culture within the Marketing and Development department. This position emphasizes the use and development of customer experience understanding and methodologies to positively impact businesses in line with Saint-Gobain...

Singulier is a leading digital strategy and transformation consultancy that collaborates with private equity investors and their portfolio companies to drive growth and success.We are seeking an experienced Senior Manager, Customer Experience to lead our CRM and CX consulting projects in due diligence, value creation, and transformation initiatives.The ideal...

Job Title: Senior Customer Success Account ManagerAbout the Role:We are seeking a highly skilled Senior Customer Success Account Manager to join our team at DocuSign. As a Senior Customer Success Account Manager, you will be responsible for owning a portfolio of accounts and renewals in an assigned territory. You will serve as a customer adoption advisor,...

About the RoleAs Customer Service Operations Manager at DAZN, you will be responsible for leading the customer service operations agenda, driving best-in-class customer experiences across both B2C and B2B products. This includes executing the retention operations agenda, improving save rate percentage across the customer base, managing the budget, owning and...

Job SummaryAs a Senior Customer Success Account Manager at DocuSign, you will be responsible for owning a portfolio of accounts and renewals in an assigned territory. Your primary focus will be on driving a return on our customers' investment in Docusign and unlocking further digitalization.Key ResponsibilitiesDevelop and implement effective customer success...

DescriptionJob SummaryWe are seeking a highly motivated and results-driven Senior Customer Experience Sales Specialist to join our team at Sprinklr. The successful candidate will be responsible for identifying and driving net-new Sprinklr Service opportunities across existing customers and new logos.Key ResponsibilitiesPartner with AE's in their division on...

Key ResponsibilitiesAs a Senior Customer Success Strategist at Blue Yonder, you will play a critical role in driving customer success strategies into our customers' organizations, ensuring adoption and expertise within our solutions. You will serve as the primary point of contact for non-commercial relations and general escalation management, monitoring and...

Customer Service Operations Manager Role OverviewDAZN is seeking a highly experienced Customer Service Operations Manager to lead our customer experience agenda and drive best-in-class customer experiences across both b2c and b2b products. The successful candidate will be responsible for executing the retention operations agenda, improving save rate % across...

About the RoleIn this pivotal position at Unbounce, you will report directly to the CEO, spearheading the strategic vision for Sales & CS, aligning it with company priorities and revenue-generating initiatives. Success will be measured by your ability to grow and retain a customer base while inspiring your team to deliver exceptional value.Key...

A key role in enhancing customer-centric cultureThe Customer Experience Manager will play a crucial part in the central Marketing and Development department, supporting the development of customer experience understanding and methodologies.Main tasks will include:Applying customer experience methodologies to positively impact businesses in line with...

At Teads, we strive to deliver exceptional client experiences through our omnichannel platform. As a Customer Experience Manager, you will play a pivotal role in setting up, optimizing, and stewarding advertising campaigns across various regions. Your primary responsibility will be to support the Branding Customer Experience Team in cultivating and growing...

About the RoleWe are seeking a highly skilled Senior Customer Success Engineer to join our team at Prelude. As a CSE, you will play a pivotal role in ensuring our clients' success and satisfaction with our software products.Key ResponsibilitiesImplementation:Review client protocol and design/build the study based on the protocol and additional information...

Role Overview:The Senior Customer Success Manager will serve as the primary point of contact for clients, providing guidance on security and business priorities, and handling escalations. The ideal candidate will have a strong background in cybersecurity and experience working with cloud services.Key Responsibilities:Advising customers on expanding their...

About the RoleWe are seeking a highly skilled Product Manager to join our team at Brevo. As a Product Manager, you will be responsible for developing and maintaining our CRM suite, ensuring it meets the needs of our customers and drives business growth.Key ResponsibilitiesDevelop and execute product roadmaps to drive business growth and customer...

At CooperCompanies, we are seeking a highly skilled Customer Experience Agent to join our team in Paris, France. As a key member of our local Customer Experience team, you will be responsible for managing and handling sales orders, complaints, and customer inquiries in a timely and efficient manner.Key Responsibilities:Manage and handle sales orders,...

We are seeking a highly motivated and organized professional to join our Customer Success team as a Customer Experience Strategist. In this role, you will be responsible for managing a portfolio of customers, building strong relationships, and driving adoption of our solutions.Client Management:Manage a portfolio of customers to ensure satisfaction and...

Senior Customer Success Account ManagerAs a Senior Customer Success Account Manager at DocuSign, you will be responsible for owning a portfolio of accounts and renewals in an assigned territory. Your primary goal will be to drive a return on our customers' investment in DocuSign and unlock further digitalization.Key ResponsibilitiesDevelop and implement...

Customer Experience RepresentativeBrevo is a leading Customer Relationship Management (CRM) suite that enables organizations to connect with people using technology for their success. Our platform provides a unified view of the entire customer journey, empowering businesses to grow with intuitive marketing and sales tools.Responsibilities:Manage and resolve...