Client Relationship Executive
il y a 4 semaines
Position Overview
About Us
We are a global healthcare communication agency dedicated to enhancing the well-being of individuals worldwide. Our mission revolves around leveraging our expertise and creativity to foster healthier lifestyles. We specialize in developing innovative communication strategies, creating impactful brands, and educating healthcare professionals, all aimed at revitalizing the health ecosystem.
Your Role in Our Vision
As a Client Relationship Executive, you will play a pivotal role in ensuring the effective execution of agency projects. You will support account managers and directors by facilitating communication among team members, including the Creative and Medical Departments, while maintaining direct contact with clients and providing essential updates to the management team. You will be responsible for upholding project quality and adhering to budgetary constraints.
Key Responsibilities
- Organize meetings and collaborate with clients to grasp their needs
- Ensure rigorous quality control of all deliverables presented to clients
- Communicate project specifics to clients and team members effectively
- Maintain timely communication to ensure projects are completed on schedule and within budget
- Cultivate strong, meaningful relationships with clients through genuine interest
- Oversee all phases of projects to ensure seamless execution
- Prepare status reports throughout the project lifecycle to keep clients and colleagues informed
- Ensure projects remain within the designated budget
- Implement and adhere to administrative processes that facilitate organized project management (creative briefs, project briefs, contact reports, worklists, timesheets, timelines, etc.)
- Contribute creative ideas to account managers to inspire engaging projects and encourage clients to appreciate the value of creativity
- Stay motivated to achieve optimal productivity
- Assist management with invoicing and forecasting
- Provide support during pitch presentations
The responsibilities outlined above are illustrative and may be adjusted based on individual skills and expertise.
Desired Qualifications
- Strong verbal and written communication abilities
- Exceptional organizational and administrative skills
- Experience working collaboratively within a team is advantageous
- Proficiency in creating engaging presentations using .ppt
- Understanding of budgetary limitations
- Familiarity with agency operations or creative processes is a plus
- Professional demeanor with a personable approach
- Confidence to instill trust in clients regarding your work
- Team-oriented mindset
- Advanced proficiency in Mac OS and Microsoft Office
- Fluency in French is required; English proficiency is a plus
- Strong attention to detail
Educational Background
- Master’s Degree
- Degree from a University or Business School is preferred
- Background in medical or scientific fields is advantageous
Experience a Unique Work Environment
Our extensive network unites talent from around the world to effectively meet our clients' needs. We bring together creative, media, digital, design, and activation expertise under one roof, allowing us to deliver agile, integrated services across various markets while benefiting from global collaboration.
We Value Diversity
We are committed to providing equal opportunities and fostering a diverse workplace. We welcome applicants from all backgrounds and experiences, ensuring a respectful and inclusive environment for all.
Contract Type: Permanent
Note: We uphold a strict policy against discrimination and are an equal opportunity employer.
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