Strategic Account Manager for OEM and Commercial Supply

il y a 4 semaines

Villejust, Île-de-France Thermo Fisher Scientific Temps plein

Job Summary:

Thermo Fisher Scientific is seeking a highly motivated and experienced Strategic Account Manager to drive growth of the OEM business through acquisition of new customers and expansion of business with existing customers. The successful candidate will have ultimate responsibility for developing and executing a territory plan for OEM and commercial supply for accounts in designated territory, aligning to the business unit's strategies as well as local markets focus areas.

Key Responsibilities:

  • Develop and execute a territory plan for OEM and commercial supply for accounts in designated territory, that aligns to the business unit's strategies as well as local markets focus areas.
  • Identify and evaluate new business opportunities within account base and within geographical territory to supply the Biosciences divisions products and capabilities to other companies for use by them on a commercial basis.
  • Develop productive client relationships in multiple functions (R&D, production, procurement, marketing, QA/QC, regulatory affairs, technical operations etc.) and at multiple levels (scientist, project manager and procurement) as may be necessary.
  • Manage relationships, agreements, forecasting, and pipeline activities for a certain set of accounts within the geographical territory.
  • Align, assist and on occasions coordinate cross-functional teams to execute on prioritized business opportunities that includes sales, manufacturing, legal, licensing, marketing, R&D, etc in EMEA and the US. Organize effective customer visits by colleagues who are experts in technologies and project execution from global production and R&D sites.
  • Collaborate with senior field based colleagues as well as business unit partners to develop business/partnership frameworks for long term mutually beneficial customer partnerships. Make informed judgments of value to the customer upon which to develop financial terms for highly customized products, for which easy benchmarks are often unavailable.
  • Assist and on occasions negotiate business terms and conditions of commercial supply agreements to achieve both profitability goals and customer satisfaction.
  • Understanding of and act in accordance to applicable licenses and intellectual property, as well as monitor and manage contracts and relationships with clients and possibly the company's in-licensing team.
  • Coordinate support to fulfill client needs, respond to inquiries, and resolve problems in a timely manner, investigating product issues and ensuring satisfactory resolution of customer complaints.

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