Associate Account Manager

il y a 4 jours

SaintCloud, Île-de-France Kribya Temps plein
Job Description

We're committed to bringing passion and customer focus to the business. Kyriba's real-time data and AI-empowered tools empower its 3,000 customers worldwide to quantify exposures, project cash and liquidity, and take action to protect balance sheets, income statements and cash flows. With 5 billion bank transactions and $15 trillion in payments annually, our customers have complete visibility and actionability, so they can optimize and fully harness liquidity across the enterprise and outperform their business strategy.

Key Responsibilities
  • Provide support to the team of Account Managers within your territory.
  • Work with Account Managers, Customer Success Managers and our Customers to build and agree a Success Plan or Maturity Roadmap, encompassing elements of:
    • Account Governance ('Stakeholder Management &Communications Cadence')
    • Adoption ('Usage')
    • Expansion ('Upsell')
    • Compliance ('Over Usage')
    • Enablement ('Training')
  • Work directly with internal teams on Customer programs that focus on:
    • Renewals
    • Satisfaction surveys (eg: NPS/Industry Maturity Assessments)
    • Marketing and User events
    • Enablement
    • Referencing
  • Responsible for representing Kyriba and our solutions and services to Customers
  • Conduct business within your assigned accounts: in-depth understanding of the account's strategies
  • Initiate selling activity where no relationship team or business partner is involved
  • Analyse situations and implemented solutions, or develops new approaches
  • Effectively differentiate Kyriba offerings from competitive alternatives and create Customer preference for Kyriba offerings, based on that differentiation
  • Negotiate with team members and business partners to define approaches and goals, especially as it relates to designing solutions to meet Customer needs or defining sales action plans
  • Effectively negotiate with operational levels of Customer management, supporting successful closing of the sale
Requirements
  • Bachelor's Degree in business & management
  • At least 1 years' proven experience in Solution Selling across business and IT for software in Financial, Sales and Marketing applications
  • Strong track record of sales support, execution and pipeline generation
  • Business development skills as well as a strong understanding of how software deals are transacted
  • Fluent English is required
  • Experience in selling SaaS solutions would be an asset

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