Post-Delivery Experience Manager, Customer Service Insights

Job DescriptionAt Amazon France Logistique SAS, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.We are looking for a Post-Delivery Experience Manager to join our...

About the RoleAt Amazon France Logistique SAS, we're committed to delivering exceptional customer experiences. As a Post Delivery Experience Manager, you'll play a critical role in driving experience improvement initiatives in the post-delivery phase of the customer journey.Key ResponsibilitiesLead Strategic Projects: Develop and execute strategic projects...

Amazon France Logistique SAS is dedicated to providing an exceptional customer experience at every stage of their journey. We are seeking a passionate and driven Post-Delivery Experience Manager to join our dynamic team in Paris. As a key player in shaping the post-delivery experience, you will be responsible for driving continuous improvement initiatives...

Amazon's Customer Service (CS) division is on the lookout for a seasoned Senior Program Manager to become an integral part of our European CS team. The ideal candidate will play a pivotal role in enhancing the customer experience across the EU. Your primary responsibility will be to spearhead a high-profile Customer Service Voice of Customer (VOC) initiative...

About the RoleAmazon France Logistique SAS - A41 is seeking an experienced Senior Program Manager to join our European Customer Service team. As a key member of our team, you will be responsible for driving a high-visibility Customer Service Voice of Customers (VOC) program that will directly impact the EU customer experience.Key ResponsibilitiesProgram...

Role OverviewAt Amazon, our mission is to be the most customer-focused organization globally. We are seeking a Post-Delivery Experience Specialist (m/f/d) to enhance our French & Belgian Customer Service Team.Key ResponsibilitiesInfluence cross-functional teams to implement changes based on comprehensive data analysis.Develop and present detailed project...

About the RoleWe are seeking a highly skilled Pricing and Compensation Manager to join our European Delivery Service Partners (DSP) Management team. As a key member of our team, you will be responsible for developing and implementing strategic programs and initiatives that drive our DSP payments program, directly shaping the way we compensate our delivery...

About the RoleWe are seeking a highly skilled Pricing and Compensation Manager to join our European Delivery Service Partners (DSP) Management team. As a key member of our team, you will be responsible for developing and implementing strategic programs and initiatives that drive our DSP payments program, directly shaping the way we compensate our delivery...

Position Overview:As a Service Delivery Coordinator, you will oversee the comprehensive management of service delivery. Your primary responsibility will be to ensure that services meet the expectations and requirements of Déessi's clients regarding quality, response time, cost, and compliance.Key Responsibilities:- Manage relationships with clients and...

Service Delivery Manager ApprenticeL'Oréal is seeking a highly motivated and talented individual to join our team as a Service Delivery Manager Apprentice. This 12-month program offers an exceptional opportunity to gain valuable experience in the fast-paced world of service delivery within a leading global beauty company.Responsibilities:Oversee the...

Amazon's Customer Service (CS) division is on the lookout for a seasoned Senior Program Manager to enhance our European team. The ideal candidate will play a pivotal role in steering a high-profile Customer Service Voice of Customers (VOC) initiative that will significantly influence the customer experience across the EU. Your expertise as a Program Manager...

About the Role:The Integration Service Delivery Manager is a key position within L'Oréal's IT organization, responsible for ensuring the quality and efficiency of integration services. This role requires a strong leadership mindset, excellent communication skills, and the ability to coordinate with various stakeholders to achieve common objectives.Key...

About L'Oréal IT At the heart of L'Oréal's IT strategy lies integration. We are a global organization, working with various internal and external partners across regions and business domains to drive our digital transformation. The Role: Integration Service Delivery Manager As an Integration Service Delivery Manager, you will play a crucial role in...

Position Overview:As a Service Delivery Coordinator, you will oversee the comprehensive management of service delivery. Your primary responsibility will be to ensure that services meet the quality, response time, cost, and compliance expectations of clients.Key Responsibilities:Manage client relationships and engage with stakeholders to understand their...

Service Delivery ManagerKey Responsibilities:Lead and manage service delivery teams to ensure high-quality service standards.Develop and implement service delivery strategies to meet business objectives.Collaborate with cross-functional teams to drive business growth and improvement.Monitor and analyze service delivery performance metrics to identify areas...

About the RoleAt Amazon France Transport SAS, we are dedicated to enhancing the customer experience by ensuring the safe and efficient delivery of packages. Our mission is to provide exceptional service levels while continuously innovating in the last mile delivery sector.We are seeking a Manager of Safety Performance and Insights who is eager to engage in...

TK Elevator France - Customer Service ManagerTK Elevator, a prominent player in the vertical transportation sector, is seeking a Customer Service Manager to lead the After-Sales Service within the Elevators division. This role is ideal for individuals with a technical background who excel in team leadership and customer engagement.Key Responsibilities:Plan...

Job SummaryThe Global E-commerce Analytics Product Owner will play a pivotal role in driving the strategic direction and performance of L'Oréal's e-commerce analytics capabilities across all platforms and markets.Key ResponsibilitiesDevelop and execute a comprehensive e-commerce analytics strategy aligned with the company's business objectives and market...

About Groupe CasinoGroupe Casino is a leading French retail group with a diverse portfolio of brands and businesses spanning supermarkets, hypermarkets, convenience stores, and e-commerce platforms. With a strong commitment to customer satisfaction and innovation, Groupe Casino strives to provide its customers with a seamless and enjoyable shopping...

About the RoleWe are seeking a highly skilled and experienced Category Adoption Manager to join our Amazon Business team in Europe. As a key member of our team, you will play a critical role in driving the adoption of our procurement solutions among our largest customers.Key ResponsibilitiesCustomer Engagement: Engage in deep discovery with customers to...