Associate Account Manager
il y a 6 jours
About Kyriba
Kyriba is a leading provider of cloud-based treasury management solutions. We empower CFOs and their teams to transform how they activate liquidity as a dynamic, real-time vehicle for growth and value creation, while also protecting against financial risk.
Job Summary
We are seeking an experienced Associate Account Manager to join our team. As an Associate Account Manager, you will be responsible for providing support to our team of Account Managers within your territory, developing and growing relationships with customers, and working with internal teams to build and agree on success plans and maturity roadmaps.
Key Responsibilities
- Provide support to the team of Account Managers within your territory.
- Develop and grow relationships with customers within your territory.
- Work with Account Managers, Customer Success Managers, and customers to build and agree on success plans and maturity roadmaps.
- Work directly with internal teams on customer programs that focus on renewals, satisfaction surveys, marketing and user events, enablement, and referencing.
- Represent Kyriba and our solutions and services to customers.
- Conduct business within assigned accounts, with an in-depth understanding of the account's strategies.
- Initiate selling activity where no relationship team or business partner is involved.
- Analyze situations and implement solutions, or develop new approaches.
- Differentiate Kyriba offerings from competitive alternatives and create customer preference for Kyriba offerings.
- Negotiate with team members and business partners to define approaches and goals.
- Effectively negotiate with operational levels of customer management to support successful closing of the sale.
- Support development of business and sales strategies for communicating new developments or announcements in the specialty to customer teams.
Requirements
- Bachelor's degree in business and management.
- At least 1 year's proven experience in solution selling across business and IT for software in financial, sales, and marketing applications.
- Strong track record of sales support, execution, and pipeline generation.
- Business development skills and a strong understanding of how software deals are transacted.
- Ability to build strong relationships with customers.
- Charismatic team player with a proven ability to be part of a high-performance organization.
- Ability to work independently.
- Strong interpersonal skills.
- Fluent English is required.
- Experience in selling SaaS solutions would be an asset.
Kyriba Culture and Values
At Kyriba, we value a strong work culture and sense of community and ownership among our global team. We live by our "iCare" value system to demonstrate our care and commitment to our clients and to each other. In hiring, we look for candidates that are a strong fit with our culture and values, as well as bring the talent and experience required by the position.
Innovation: We foster innovation and entrepreneurial thinking across our team by rewarding employees for their achievements and encouraging efficiency and continual process improvement.
Customer Success: Our passion is to enable our customers' success. We do this by understanding their needs and developing and managing solutions that provide them the insight to effectively drive decision making within their organizations.
Accountability: We each take personal responsibility for our actions. We are committed to our own continuous improvement, and we go the extra mile to meet our customers' needs.
Respect: We respect each other's ideas, efforts, and commitments, and embrace our diverse cultures and points of view. We achieve our goals through teamwork, responsiveness, open communication, and a positive attitude.
Excellence: We strive for excellence in all that we do and bring the passion and commitment to deliver on our promises. We achieve excellence through leadership, teamwork, transparency, and integrity, and we are committed to recognizing employee achievements.
Kyriba believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.
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