Hospitality Guest Experience Specialist

il y a 5 jours


Paris, Île-de-France Accor Hotels Temps plein

Accor Hotels: A Work of Heart

We are a company that gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. Our goal is to create lasting, memorable, and impactful experiences for our customers, for our colleagues, and for the planet.

As a Reservations Executive, you will be part of a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions, and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world.

Key Responsibilities:

  1. Consistently offer exceptional, friendly, and engaging service to our guests.
  2. Ensure the best selection for the guest and maximize revenue through up-selling.
  3. Recommend property facilities and assist guests with information and special requests.
  4. Book room reservation requests, enter rooming lists, and update accurate information in the system.

What You Will Enjoy:

  1. Employee benefit card offering discounted rates in Accor worldwide.
  2. Learning programs through our Academies.
  3. Opportunity to develop your talent and grow within your property and across the world.
  4. Ability to make a difference through our Corporate Social Responsibility activities.


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