Guest Relations Associate

il y a 3 semaines


IssylesMoulineaux, Île-de-France Accor Temps plein

Company Overview

Position Overview

As a Connect Associate, you will be responsible for ensuring prompt and courteous responses to incoming calls, both from internal and external sources, adhering to established communication standards.

Benefits:
- Employee benefit card providing discounted rates at Accor locations globally
- Access to educational programs through our Academies
- Opportunities for personal development and career advancement within the organization and internationally
- Chance to contribute positively through our Corporate Social Responsibility initiatives, such as Planet 21

Key Responsibilities:

  • Deliver accurate information to guests and callers regarding the services and amenities offered by the organization.
  • Address all guest inquiries, requests, and concerns in a professional, helpful, and friendly manner.
  • Provide efficient and welcoming service to callers, directing them to the appropriate departments as needed.

Qualifications:
Your experience and skills include:
A service-oriented personality is essential for this role.


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