AWS Technical Account Manager

il y a 2 semaines

Courbevoie, Île-de-France AWS EMEA SARL (France Branch) - G48 Temps plein
About the Role

We are seeking a highly skilled Technical Account Manager to join our team at AWS EMEA SARL (France Branch) - G48. As a Technical Account Manager, you will be responsible for providing technical guidance and support to our enterprise customers, helping them to gain the most value from cloud technology.

Key Responsibilities
  • Build solutions and provide technical guidance to customers
  • Ensure AWS environments remain operationally healthy while reducing cost and complexity
  • Develop trusting relationships with customers, understanding their business needs and technical challenges
  • Drive technical discussions regarding incidents, trade-offs, and risk management
  • Consult with a range of partners from developers through to C-suite executives
  • Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
  • Proactively find opportunities for customers to gain additional value from AWS
  • Solve a variety of problems across different customers as they migrate their workloads to the cloud
  • Uplift customer capabilities by running workshops and other enablement sessions
About the Team

Our team is passionate about helping our customers succeed in the cloud. We are a diverse group of experts with a shared goal of delivering exceptional customer experiences. As a Technical Account Manager, you will have the opportunity to work with talented cloud technologists and expand your knowledge of AWS products.

What We Offer
  • Opportunities for career growth and development
  • A collaborative and inclusive team environment
  • Competitive compensation and benefits package
  • Professional development opportunities, including mentorship and AWS certifications
Requirements
  • 3+ years of experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect, etc.
  • Understanding of operational parameters and troubleshooting for a combination of Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development
  • Internal enterprise or external customer-facing experience with the ability to clearly articulate to small and large audiences
  • English and French speaking language required
Preferred Qualifications
  • Professional experience with cloud offerings such as AWS, Azure, Google Cloud Platform, etc.
  • Programming or scripting skills in Java, Python, PowerShell, Perl, Ruby, C#, or PHP a plus but not a requirement
  • Previous experience as a Software Engineer, Operations Engineer, Infrastructure Engineer, Developer, DevOps Engineer, etc.
  • Understanding of DevOps practices and tools including Continuous Integration / Deployment, Puppet, Docker, Kubernetes, Chef is a plus

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