AWS Technical Account Manager
il y a 2 semaines
We are seeking a highly skilled Technical Account Manager to join our team at AWS EMEA SARL (France Branch) - G48. As a Technical Account Manager, you will be responsible for providing technical guidance and support to our enterprise customers, helping them to gain the most value from cloud technology.
Key Responsibilities- Build solutions and provide technical guidance to customers
- Ensure AWS environments remain operationally healthy while reducing cost and complexity
- Develop trusting relationships with customers, understanding their business needs and technical challenges
- Drive technical discussions regarding incidents, trade-offs, and risk management
- Consult with a range of partners from developers through to C-suite executives
- Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
- Proactively find opportunities for customers to gain additional value from AWS
- Solve a variety of problems across different customers as they migrate their workloads to the cloud
- Uplift customer capabilities by running workshops and other enablement sessions
Our team is passionate about helping our customers succeed in the cloud. We are a diverse group of experts with a shared goal of delivering exceptional customer experiences. As a Technical Account Manager, you will have the opportunity to work with talented cloud technologists and expand your knowledge of AWS products.
What We Offer- Opportunities for career growth and development
- A collaborative and inclusive team environment
- Competitive compensation and benefits package
- Professional development opportunities, including mentorship and AWS certifications
- 3+ years of experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect, etc.
- Understanding of operational parameters and troubleshooting for a combination of Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development
- Internal enterprise or external customer-facing experience with the ability to clearly articulate to small and large audiences
- English and French speaking language required
- Professional experience with cloud offerings such as AWS, Azure, Google Cloud Platform, etc.
- Programming or scripting skills in Java, Python, PowerShell, Perl, Ruby, C#, or PHP a plus but not a requirement
- Previous experience as a Software Engineer, Operations Engineer, Infrastructure Engineer, Developer, DevOps Engineer, etc.
- Understanding of DevOps practices and tools including Continuous Integration / Deployment, Puppet, Docker, Kubernetes, Chef is a plus
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