Client Relations Coordinator

il y a 3 semaines


Marseille, Provence-Alpes-Côte d'Azur, France Kuehne+Nagel Temps plein

JOB DESCRIPTION

Have you noticed how consumer trends are transforming the logistics and transportation industry? To meet this challenge, Kuehne+Nagel relies on its operational excellence, leadership position, and dedicated employees across more than 100 countries. In France, passionate team members work daily on innovative solutions and services to meet the needs of clients from various sectors such as aerospace, retail, and healthcare.

Your Role

We are seeking a Client Relations Coordinator for our Marseille office. Reporting directly to the Maritime Service Manager within the overseas agency, you will serve as the primary contact for our clients.

Your Responsibilities

  • Oversee the implementation process for new clients in collaboration with various departments: Sales, Operations, Pricing, etc.
  • Define transportation plans and create files in accordance with client expectations while ensuring coordination with relevant services.
  • Ensure adherence to carrier strategy.
  • Maintain gross margin by monitoring and verifying purchase-sales transactions and outstanding balances.
  • Provide regular communication with clients, ensuring complete visibility of their shipments through collected data.
  • Monitor client satisfaction and manage complaints as necessary.
  • Contribute to continuous improvement by adhering to SOPs and specifications, acting as operational support for client meetings.
  • Participate in collections and ensure payment of receivables from clients.
  • Regularly update information in internal systems, ensuring proper automation and quality of data reports.

Your Skills and Professional Experience

  • Background in transportation/logistics.
  • Recommended 5 years of professional experience in a similar role.
  • Knowledge of the maritime sector and mastery of incoterms.
  • Excellent commercial relationship skills.
  • Proficiency with processes and IT tools.
  • Proactive, autonomous, solution-oriented, and a strong contributor of ideas.
  • Strong adaptability to change, diplomatic, with good analytical and listening skills.
  • Team spirit, good interpersonal skills, and the ability to foster a service culture.
  • Professional proficiency in English.

Why Join Us

Joining Kuehne+Nagel means committing to a top employer and being ready to tackle future challenges. Beyond becoming part of a pleasant, dedicated, and versatile team in a stimulating environment, we offer: competitive compensation, profit-sharing, comprehensive onboarding and training throughout your career at Kuehne+Nagel, and opportunities for advancement in France and internationally across various roles and subsidiaries of the group.



  • Marseille, Provence-Alpes-Côte d'Azur, France COLIS PRIVE Temps plein

    Job Title: Client Quality Assurance Coordinator (H/F) - CDDWe are seeking a talented individual for the position of Client Quality Assurance Coordinator. Reporting directly to the Quality Manager, your primary responsibility will be to assess customer quality metrics and execute strategic action plans to ensure that our service delivery meets contractual...


  • Marseille, Provence-Alpes-Côte d'Azur, France COLIS PRIVE Temps plein

    We are seeking a talented individual to join our team as a Quality Client Coordinator (H/F) - on a temporary contract.Under the responsibility of the Quality Manager, you will be responsible for:Analyzing client quality data (delivery times, security, customer satisfaction...) and implementing action plans to ensure services meet our framework...

  • Legal Operations Coordinator

    il y a 3 semaines


    Marseille, Provence-Alpes-Côte d'Azur, France In Extenso Temps plein

    Position: Legal Operations CoordinatorIn Extenso, a premier firm specializing in accounting and consulting services for small and medium enterprises, is on the lookout for a Legal Operations Coordinator to enhance their legal team. With a robust workforce of over 6,200 professionals and a widespread network of 250 offices, In Extenso excels in delivering...


  • Marseille, Provence-Alpes-Côte d'Azur, France Capgemini Temps plein

    About the RoleWe are seeking a highly skilled and experienced Industrial Operations Coordinator to join our team at Capgemini Engineering. As an Industrial Operations Coordinator, you will play a key role in planning and coordinating production and development activities, ensuring that projects are delivered on time and within budget.Key...

  • Logistics Research Coordinator

    il y a 3 semaines


    Marseille, Provence-Alpes-Côte d'Azur, France ONET ACCUEIL Temps plein

    Position Title: Logistics Research CoordinatorWe are seeking a Logistics Research Coordinator to become a vital part of our team.Key Responsibilities:Evaluate client requirements and develop technical strategies that align with their goalsPerform assessments for a variety of initiatives, including governmental contracts, national agreements, new...

  • HR Coordinator

    il y a 3 semaines


    Marseille, Provence-Alpes-Côte d'Azur, France Domino RH Staff Marseille Temps plein

    Become a part of a prestigious organization in the human resources sectorWe are in search of an enthusiastic HR Coordinator to enhance our team. In this position, you will oversee a variety of human resources functions, encompassing talent acquisition, employee integration, professional development, and more. If you possess a solid foundation in HR and...


  • Marseille, Provence-Alpes-Côte d'Azur, France Lecolefrancaise Temps plein

    Position: Marketing and Communication CoordinatorOrganization: LecolefrancaiseLecolefrancaise, a leader in Digital Learning education, is collaborating with a forward-thinking start-up in the mobile applications industry to present an exceptional opportunity for an enthusiastic and innovative Marketing and Communication Coordinator. This collaboration aims...

  • Logistics Coordinator

    il y a 3 semaines


    Marseille, Provence-Alpes-Côte d'Azur, France Howdens Cuisines Temps plein

    Become a part of our dynamic workforceWe are seeking a Logistics Coordinator (M/F) to join our esteemed organization.Your primary responsibilities will encompass:Receiving and verifying incoming goods,Utilizing forklifts for the transportation of substantial items,Preparing and dispatching customer orders,Managing returns from clients,Maintaining an orderly...

  • IT Project Coordinator

    il y a 3 semaines


    Marseille, Provence-Alpes-Côte d'Azur, France Genwaves Temps plein

    Genwaves is a consulting firm focused on technology, established in 2012, with a specialization in Research & Development and Information Technology solutions. Our mission is to deliver effective answers to our clients' needs for technological advancement through the diverse expertise of our teams.Position Overview:Role: IT Project Coordinator (M/F)Division:...


  • Marseille, Provence-Alpes-Côte d'Azur, France ONET ACCUEIL Temps plein

    As a Ventilation Studies Coordinator at ONET ACCUEIL, you will play a crucial role in coordinating resources within our ventilation department. Your responsibilities will encompass a wide range of tasks, including:Planning and allocating resources effectively to ensure smooth project execution.Collaborating closely with technical teams to contribute to the...

  • Service Operations Coordinator

    il y a 3 semaines


    Marseille, Provence-Alpes-Côte d'Azur, France Wärtsilä Temps plein

    Field Service Coordinator Wärtsilä stands at the forefront of marine innovation, leading the charge towards a sustainable and decarbonized future. With an unparalleled portfolio and a global service network, we – Wärtsilians – provide efficient, safe, and sustainable integrated solutions that enhance our customers' operations. Did you know that...

  • Administrative Coordinator

    il y a 3 semaines


    Marseille, Provence-Alpes-Côte d'Azur, France Domino RH Staff Marseille Temps plein

    About the Company:The Domino RH group has been a recognized leader in the HR solutions sector for over two decades. We value each individual as a unique asset and are committed to supporting their professional development alongside our clients.With a workforce of 700 dedicated employees, 155 offices both in France and internationally, and a turnover of 280...


  • Marseille, Provence-Alpes-Côte d'Azur, France ATYX Temps plein

    Job Title: Project CoordinatorCompany: AtyxAtyx specializes in providing Technical Project Assistance within the energy and nuclear industries. Our mission is to support clients in a project-oriented manner, catering to owners, contractors, and construction firms.Role Overview:Act as the primary liaison for project communicationsOversee vendor relationships...

  • Technical Service Coordinator

    il y a 3 semaines


    Marseille, Provence-Alpes-Côte d'Azur, France Wärtsilä Temps plein

    Service Operations Coordinator Wärtsilä stands at the forefront of marine innovation, driving the industry's shift towards a sustainable and decarbonized future. With an extensive portfolio and a global service network, we – Wärtsilians – provide integrated solutions that enhance our customers' operations. Did you know that shipping is the most...


  • Marseille, Provence-Alpes-Côte d'Azur, France Enedis Temps plein

    Job SummaryWe are seeking a skilled and experienced professional to join our team at Enedis as an Electricity Site Coordinator. This role will involve preparing and executing technical activities on the network or at client sites.Key ResponsibilitiesOrganize and prepare sites for technical activities, ensuring all necessary materials and personnel are in...


  • Marseille, Provence-Alpes-Côte d'Azur, France LVMH Client Services Temps plein

    Client Relationship Specialist German SpeakerIn the realm of luxury, LVMH Client Services stands as a beacon of excellence, dedicated to enhancing the customer experience in a digital age.Our representatives, embodying the spirit of the 20 prestigious brands within the LVMH Group, provide exceptional support to our international clientele throughout their...

  • Chargé de la Relation Client

    il y a 3 semaines


    Marseille, Provence-Alpes-Côte d'Azur, France LHH Recruitment Solutions Temps plein

    **Poste :** LHH Recruitment Solutions, cabinet de conseil en recrutement, recherche pour son client, un acteur clé dans le secteur de la production de boissons alcooliques distillées, un **Gestionnaire de la Relation Client (H/F)** en intérim. **Présentation de l'entreprise :** Notre client est reconnu pour son dynamisme et son innovation dans le...


  • Marseille, Provence-Alpes-Côte d'Azur, France Groupe Saretec Temps plein

    Votre mission : Gérer le déroulement des expertises et superviser la relation avec les clients. Concrètement, vos responsabilités incluent : • Établir et maintenir une relation de qualité avec les clients ainsi qu'avec toutes les équipes impliquées • Identifier et évaluer les missions entrantes, en les attribuant selon la nature des...

  • Responsable Relation Client

    il y a 3 semaines


    Marseille, Provence-Alpes-Côte d'Azur, France American President Lines Temps plein

    Localisation : Marseille, FRResponsable Relation Client - MarseilleDans le cadre du département de la Relation Client, vous serez le point de contact principal pour les clients concernant leurs demandes de réservation, et ce, jusqu'à leur arrivée à destination.Vous recevrez les demandes de réservation via différentes plateformes et assurerez le suivi...


  • Marseille, Provence-Alpes-Côte d'Azur, France Veolia Temps plein

    Description du poste Dans le cadre de ses activités, Veolia Solutions pour l'Energie et l'Industrie (VSEI) recrute pour sa filiale VIGS, spécialisée dans la conception de solutions sur mesure pour les industriels dans la gestion des utilités (eau, énergie, déchets) et la gestion multi techniques et multiservices. Nous recherchons sur le secteur un...