Emplois actuels liés à Customer Service Representative - Puteaux, Île-de-France - Transatel
-
Customer Service Representative
il y a 3 semaines
Puteaux, Île-de-France Transatel Temps pleinAt Transatel, we're looking for a skilled Customer Service Representative to support the commercial success of our Ubigi cellular connectivity services.Your Key Responsibilities:• Respond to customer inquiries and requests for assistance via various channels.• Provide information about our products and services to optimize customer experience.• Resolve...
-
Customer Service Representative
il y a 4 semaines
Puteaux, Île-de-France Transatel Temps pleinAs a key member of the Live Experience team, we're seeking a Customer Advisor to contribute to the commercial success of our Ubigi offering.As a Customer Advisor/Support Level 1, you will play a crucial role in delivering exceptional customer experiences, resolving mobile Internet connection issues, and promoting our services.Your mission will be to ensure...
-
Customer Service Representative
il y a 4 semaines
Puteaux, Île-de-France Transatel Temps pleinYour mission as a Customer Advisor will be to deliver exceptional customer experiences and contribute to the commercial success of Ubigi's cellular connectivity services.Key Responsibilities:Respond to customer inquiries and requests for assistance via email, online chat, and telephone.Provide product and service information to optimize customer...
-
Customer Service Manager
il y a 3 semaines
Puteaux, Île-de-France Transatel Temps pleinYour Role Within TransatelWe are seeking an experienced Customer Service Manager to join our Customer Service Management team. As a key member of our team, you will be responsible for ensuring the satisfactory fulfillment of our contractual agreements with clients.Your Key ResponsibilitiesLearn and Understand Complex FunctionsManage Customer...
-
Directeur Customer Service
il y a 4 semaines
Puteaux, Île-de-France HEINEKEN ENTREPRISE Temps pleinDirecteur Customer Service & Logistics FranceHEINEKEN ENTREPRISE recherche un Directeur Customer Service & Logistics France pour rejoindre son équipe de direction. En tant que responsable des équipes CS&L, vous définirez les stratégies logistiques en France pour nos 3 sites de production et piloterez le service client.MissionsDéfinir et mettre en œuvre...
-
Senior Representative for European Affairs
il y a 4 semaines
Puteaux, Île-de-France AXA Temps pleinAXA Group Senior Representative for European Affairs AXA is a leading global insurance company that is committed to protecting what matters most to its customers. As a Senior Representative for European Affairs, you will play a critical role in advancing the company's interests and shaping policy discussions at the heart of the European Union. Key...
-
Senior Representative for European Affairs
il y a 4 semaines
Puteaux, Île-de-France AXA Group Temps pleinAt AXA Group, we're committed to protecting what matters most to our customers and employees. As Senior Representative for European Affairs, you'll play a pivotal role in advancing our interests and shaping policy discussions at the heart of the European Union.Your Key Responsibilities:Collaborate with the AXA Group Head of Public Affairs to craft an annual...
-
Customer Experience Specialist
il y a 4 semaines
Puteaux, Île-de-France Novo Nordisk Temps pleinCustomer Experience ProfessionalThe Customer Engagement & Business Excellence department is seeking a skilled professional to drive customer-centric initiatives and enhance the overall customer experience.Main Responsibilities: Set up and manage the Voice of the Customer program, identifying and implementing relevant satisfaction surveys and market research....
-
Customer Support Specialist
il y a 3 semaines
Puteaux, Île-de-France Axway Temps pleinJob OverviewAxway is an enterprise integration company that has been digitally transforming organizations for over 20 years. We are looking for a Customer Support Specialist to help us continue this mission. The ideal candidate will have a strong background in computer science and experience in technical support. They will be responsible for analyzing...
-
Senior Representative for European Affairs
il y a 4 semaines
Puteaux, Île-de-France AXA Group Temps pleinAbout the role : We are seeking a highly skilled and experienced Senior Representative for European Affairs to join our team in Brussels. As a key member of our Public Affairs team, you will play a pivotal role in advancing AXA's interests and shaping policy discussions at the heart of the European Union. Key responsibilities : Collaborate with...
-
Cloud Services Director
il y a 4 semaines
Puteaux, Île-de-France Axway Temps pleinOverviewAxway is seeking a seasoned leader to drive the success of our cloud delivery operations in the EMEA region. As the Director, Cloud Services, you will be responsible for overseeing the business and operations of our cloud delivery teams, ensuring effective and efficient delivery of managed cloud services to our customers.Key ResponsibilitiesDevelop...
-
Service Delivery Manager
il y a 4 semaines
Puteaux, Île-de-France Wall Street English Temps pleinService Manager Role SummaryWe are seeking a highly skilled Service Manager to lead our team of teachers and customer service staff at Wall Street English. The successful candidate will be responsible for ensuring students' educational success and satisfaction with their English course through excellent teaching and customer service.Key ResponsibilitiesLead...
-
Client Service Manager M/F
il y a 4 semaines
Puteaux, Île-de-France Transatel Temps pleinWithin our Customer Service Management team, you will be responsible for ensuring the satisfactory fulfillment of Transatel's contractual agreements. Your daily operations will involve managing several accounts, responding to client requirements, and guaranteeing customer satisfaction.Your key responsibilities include:Quickly learning and understanding...
-
Service Delivery Manager
il y a 4 semaines
Puteaux, Île-de-France Wall Street English Temps pleinService Manager Role OverviewWe are seeking a highly skilled Service Manager to lead our team of teachers and customer service staff at Wall Street English. The successful candidate will be responsible for ensuring students' educational success and satisfaction with their English course through excellent teaching and customer service.Key ResponsibilitiesLead...
-
Cloud Services Director
il y a 4 semaines
Puteaux, Île-de-France Axway Temps pleinOverviewAt Axway, we are seeking a seasoned professional to lead our cloud delivery operations in the EMEA region. As a Cloud Services Director, you will be responsible for driving business processes to improve, implement, support, and adjust delivery models in the software services industry.Key ResponsibilitiesOversee the business and operations for Axway's...
-
Senior Representative for European Affairs
il y a 4 semaines
Puteaux, Île-de-France AXA Group Temps pleinYour role : As Senior Representative for European Affairs, you will play a pivotal role in advancing AXA's interests and shaping policy discussions at the heart of the European Union. Your responsibilities will include: Collaborating with the AXA Group Head of Public Affairs and the broader team to craft an annual strategy that effectively...
-
Cloud Services Director
il y a 4 semaines
Puteaux, Île-de-France Axway Temps pleinOverviewAxway is seeking a seasoned professional to lead our cloud delivery operations in the EMEA region. As Director, Cloud Services, you will be responsible for driving business processes to improve, implement, support, and adjust delivery models in the software services industry.ResponsibilitiesOversee the business and operations for Axway's cloud...
-
Senior - Digital Customer - Transformation Expert
il y a 4 semaines
Puteaux, Île-de-France Wavestone Temps pleinDescription du posteVous rejoindrez la practice Digital Customer, qui a pour ambition d'être le partenaire « premium » de nos clients sur l'accélération dans le Digital & la Data. Son développement se concentre principalement sur 4 secteurs d'activités en profonde mutation, innovants, et en recherche de nouveaux positionnements et marchés...
-
Senior Account Manager
il y a 2 semaines
Puteaux, Île-de-France Transatel Temps pleinYour role within our Customer Service Management team will be to oversee several accounts, ensuring the satisfactory fulfillment of Transatel's contractual agreements. You will be responsible for daily operations and responding to the ongoing requirements of your clients.Key ResponsibilitiesQuickly learn and understand complex functions and procedures to...
-
Principal Information Security Representative
il y a 1 mois
Puteaux, Île-de-France Axway Temps pleinOverviewAxway is seeking a highly skilled and experienced Security Operations Center (SOC) Lead to join our Global IT Team. As a key member of our Cybersecurity Solutions Group, you will play a critical role in enabling business while protecting our employees, assets, and customer data.ResponsibilitiesThe selected candidate will:Interface with technical...
Customer Service Representative
il y a 1 mois
As a key member of our Live Experience team, you will play a crucial role in delivering exceptional customer service to users of our cellular connectivity services worldwide.
Responsibilities:
- Respond to customer inquiries and requests for assistance via email, online chat, and telephone.
- Provide product and service information to optimize customer experience.
- Resolve technical issues related to connectivity services, collaborating with technical teams as needed.
Requirements:
- 2-3 years of higher education.
- Initial experience as a Customer Advisor in the mobile telephony sector is a plus.
- Excellent verbal and written communication skills in French and English.
- Fluency in English is required, with proficiency in a foreign language a plus.
- Strong customer service skills, empathy, and ability to manage contentious situations.
- Proficiency in IT tools and customer relationship management systems.
- Team spirit and a willingness to contribute to the success and development of our international connectivity brand Ubigi.
We are looking for a dynamic and creative individual to join our team and contribute to the optimization of the customer experience.
