Customer Service Representative

il y a 2 semaines


Puteaux, Île-de-France Transatel Temps plein
Customer Service Representative

As a key member of our Live Experience team, you will play a crucial role in delivering exceptional customer service to users of our cellular connectivity services worldwide.

Responsibilities:

  • Respond to customer inquiries and requests for assistance via email, online chat, and telephone.
  • Provide product and service information to optimize customer experience.
  • Resolve technical issues related to connectivity services, collaborating with technical teams as needed.

Requirements:

  • 2-3 years of higher education.
  • Initial experience as a Customer Advisor in the mobile telephony sector is a plus.
  • Excellent verbal and written communication skills in French and English.
  • Fluency in English is required, with proficiency in a foreign language a plus.
  • Strong customer service skills, empathy, and ability to manage contentious situations.
  • Proficiency in IT tools and customer relationship management systems.
  • Team spirit and a willingness to contribute to the success and development of our international connectivity brand Ubigi.

We are looking for a dynamic and creative individual to join our team and contribute to the optimization of the customer experience.



  • Puteaux, Île-de-France Transatel Temps plein

    At Transatel, we're looking for a skilled Customer Service Representative to support the commercial success of our Ubigi cellular connectivity services.Your Key Responsibilities:• Respond to customer inquiries and requests for assistance via various channels.• Provide information about our products and services to optimize customer experience.• Resolve...


  • Puteaux, Île-de-France Transatel Temps plein

    As a key member of the Live Experience team, we're seeking a Customer Advisor to contribute to the commercial success of our Ubigi offering.As a Customer Advisor/Support Level 1, you will play a crucial role in delivering exceptional customer experiences, resolving mobile Internet connection issues, and promoting our services.Your mission will be to ensure...


  • Puteaux, Île-de-France Transatel Temps plein

    Job Title: Customer Advisor, Customer Service for Ubigi M/FAs a key member of our Live Experience team, we're seeking a Customer Advisor to contribute to the commercial success of our Ubigi offering.Key Responsibilities:Provide exceptional customer service via email, online chat, and telephone, ensuring timely and effective issue resolution.Inform customers...


  • Puteaux, Île-de-France Transatel Temps plein

    Customer Advisor Job DescriptionWe are seeking a skilled Customer Advisor to join our Live Experience team and support the commercial success of our Ubigi offering.Key Responsibilities:Provide exceptional customer service via email, online chat, and telephone.Inform customers about our products and services to optimize their experience.Resolve technical...


  • Puteaux, Île-de-France Transatel Temps plein

    Customer Advisor Job DescriptionWe are seeking a skilled Customer Advisor to join our Live Experience team and support the commercial success of our Ubigi offering.Key Responsibilities:Provide exceptional customer service via email, online chat, and telephone, ensuring timely and effective issue resolution.Inform customers about our products and services,...


  • Puteaux, Île-de-France Transatel Temps plein

    Your mission as a Customer Advisor will be to deliver exceptional customer experiences and contribute to the commercial success of Ubigi's cellular connectivity services.Key Responsibilities:Respond to customer inquiries and requests for assistance via email, online chat, and telephone.Provide product and service information to optimize customer...


  • Puteaux, Île-de-France Transatel Temps plein

    Customer Advisor Job DescriptionWe are seeking a highly skilled Customer Advisor to join our Live Experience team at Transatel. As a key member of our team, you will play a crucial role in delivering exceptional customer experiences and contributing to the commercial success of our Ubigi offering.Key Responsibilities:Provide top-notch customer service via...


  • Puteaux, Île-de-France Departement des Hauts-de-Seine Temps plein

    About the RoleWe are seeking a highly skilled and enthusiastic individual to join our team as a Customer Service Representative at the Petit Château de Sceaux. As a key member of our team, you will be responsible for providing exceptional customer service to our visitors, ensuring a positive and memorable experience for all.Key ResponsibilitiesAccueil des...


  • Puteaux, Île-de-France Pandora Temps plein

    About the RolePandora is seeking a highly motivated and passionate Sales Consultant to join our team. As a Sales Consultant, you will be the ambassador of our brand and the link between our products and customers.Key ResponsibilitiesInfluence and increase sales in a fast-paced retail environment.Achieve and exceed individual and store sales targets by using...


  • Puteaux, Île-de-France Transatel Temps plein

    Your mission as a Customer Advisor for Ubigi will be to deliver exceptional customer experiences and contribute to the commercial success of our cellular connectivity services.As a key member of the Live Experience team, you will be responsible for resolving customer issues, managing their needs, and promoting our services.Key responsibilities...

  • Customer Service Expertise

    il y a 2 semaines


    Puteaux, Île-de-France American President Lines Temps plein

    Customer Service ExpertiseCEVA Logistics is a global leader in customer service expertise, providing innovative and effective solutions to connect people, products, and providers. With a presence in 170 countries and over 110,000 employees across 1,500 sites, we strive to be a Top 5 global 3PL. Our team values imagination, encourages boldness and...

  • Customer Service Manager

    il y a 3 jours


    Puteaux, Île-de-France Transatel Temps plein

    Your Role Within TransatelWe are seeking an experienced Customer Service Manager to join our Customer Service Management team. As a key member of our team, you will be responsible for ensuring the satisfactory fulfillment of our contractual agreements with clients.Your Key ResponsibilitiesLearn and Understand Complex FunctionsManage Customer...

  • Customer Service Assistant

    il y a 4 semaines


    Puteaux, Île-de-France MC2 Pharma Temps plein

    Job Opportunity at MC2 PharmaCustomer Service Assistant (F/H/X) - 6 Month ContractAbout the Role:Manage customer inquiries and requests.Respond to customer complaints and resolve issues.Enter data online.Prepare technical quotes.Track and manage SAV case files.Key Features of the Job:Full-time positionLocated in LilleAnnual salary: €22,000-€24,000Meal...

  • Customer Service Professional

    il y a 2 semaines


    Puteaux, Île-de-France American President Lines Temps plein

    Global Customer Service ExpertCEVA Logistics is a global leader in the logistics industry, providing supply chain solutions to connect people, products, and providers worldwide. As a Global Customer Service Expert, you'll be part of a team that values innovation, boldness, and excellence.We're committed to engaging and empowering our diverse, global team to...

  • Customer Service Assistant

    il y a 4 semaines


    Puteaux, Île-de-France MC2 Pharma Temps plein

    Job Opportunity at MC2 PharmaCustomer Service Assistant (F/H/X) - 6 Month ContractAbout the Role:Manage client requests and resolve customer complaints in a timely and professional manner.Process online data entry and create technical quotes.Track and follow up on service requests.Key Qualifications:2+ years of experience in a similar customer-facing...

  • Directeur Customer Service

    il y a 1 semaine


    Puteaux, Île-de-France HEINEKEN ENTREPRISE Temps plein

    Directeur Customer Service & Logistics FranceHEINEKEN ENTREPRISE recherche un Directeur Customer Service & Logistics France pour rejoindre son équipe de direction. En tant que responsable des équipes CS&L, vous définirez les stratégies logistiques en France pour nos 3 sites de production et piloterez le service client.MissionsDéfinir et mettre en œuvre...


  • Puteaux, Île-de-France Axway Temps plein

    OverviewAxway is seeking a highly skilled and experienced Information Security Representative to join our team. As a key member of our Cybersecurity Solutions Group, you will play a critical role in enabling business while protecting our employees, assets, and customer data.ResponsibilitiesInterface with technical teams to promote security initiatives,...


  • Puteaux, Île-de-France AXA Temps plein

    AXA Group Senior Representative for European Affairs AXA is a leading global insurance company that is committed to protecting what matters most to its customers. As a Senior Representative for European Affairs, you will play a critical role in advancing the company's interests and shaping policy discussions at the heart of the European Union. Key...


  • Puteaux, Île-de-France Axway Temps plein

    OverviewAxway is seeking a highly skilled and experienced Information Security Representative to join our team. As a key member of our Cybersecurity Solutions Group, you will play a critical role in promoting security initiatives, ensuring policy compliance, and protecting Axway's sensitive data and critical infrastructure.ResponsibilitiesInterface with...


  • Puteaux, Île-de-France Axway Temps plein

    About AxwayAxway is a leading enterprise integration company that enables digital transformation for businesses of all sizes. With over 20 years of experience, we have helped more than 11,000 customers in 100 countries to unlock new business innovation and capabilities.Our MissionWe are committed to providing secure, future-proof solutions that enable...