Lead Business Growth Strategist

il y a 3 semaines

Paris, Île-de-France Tata Communications Temps plein

Tata Communications is on the lookout for a proactive and results-oriented Lead Business Growth Strategist to enhance our team in France. The ideal candidate will possess extensive expertise and a successful history in the CPaaS sector. This role is tailored for a skilled hunter with an exceptional ability to cultivate new partnerships, supported by a robust network of enterprise connections. This individual will be pivotal in driving our business expansion, securing valuable enterprise clients, and significantly boosting our market footprint.

Key Responsibilities:

Enterprise Client Acquisition:

  • Formulate and execute strategic initiatives to identify and engage potential enterprise clients in France.
  • Utilize your extensive network to pinpoint and pursue high-potential prospects, initiating contact and generating interest in our CPaaS offerings.
  • Adopt a proactive stance towards pipeline development, from lead generation to nurturing relationships and converting them into viable opportunities.
  • Employ a mix of cold outreach, networking opportunities, and industry insights to continuously enrich the sales pipeline with new, high-quality leads.
  • Design and implement strategic plans to identify, target, and onboard new enterprise clients.
  • Leverage your network of enterprise contacts to facilitate swift onboarding and initial sales engagements.

Solution Selling:

  • Collaborate with enterprise clients to comprehend their unique communication requirements and challenges.
  • Showcase and demonstrate CPaaS solutions, emphasizing how our platform can resolve specific issues and enhance business operations.
  • Tailor proposals and presentations to align with each enterprise client's strategic objectives and technical specifications.

Consultative Approach:

  • Act as a trusted advisor to enterprise clients, providing insights and recommendations on maximizing the impact of CPaaS.
  • Conduct thorough needs assessments and consult with clients on best practices for integrating CPaaS into their existing systems and workflows.

Technical Collaboration:

  • Collaborate closely with technical teams to ensure a comprehensive understanding of our CPaaS capabilities and integrations.
  • Work with product management to relay client feedback and market demands, contributing to the ongoing enhancement of our solutions.

Contract Negotiation and Closing:

  • Lead negotiations regarding pricing, terms, and conditions with enterprise clients, ensuring mutually beneficial agreements.
  • Drive the closing process by efficiently addressing any concerns or objections and finalizing contracts.

KPI Achievement:

  • Meet ambitious sales targets and KPIs, including revenue growth, number of new enterprise clients, and customer retention rates.
  • Regularly assess and analyze sales performance, adjusting strategies as necessary to ensure consistent achievement of objectives.

Market Research and Competitive Analysis:

  • Conduct comprehensive market research to stay updated on industry trends, emerging technologies, and competitor activities.
  • Utilize this knowledge to identify new business opportunities and refine sales strategies.

Client Relationship Management:

  • Build and maintain long-term relationships with key enterprise clients, ensuring high levels of satisfaction and loyalty.
  • Serve as the primary point of contact for enterprise clients, providing ongoing support and ensuring successful implementation and adoption of our CPaaS solutions.

Reporting and Documentation:

  • Maintain comprehensive records of sales activities, client interactions, and pipeline status in Salesforce.
  • Prepare and present regular reports on sales performance, market trends, and client feedback to senior management.

Experience/Requirements:

  • 5-7 years of experience in business development, sales, or a related role, specifically within the CPaaS industry sector.
  • Proven success in selling complex CPaaS solutions to enterprise clients in large deals, with a history of meeting and exceeding sales targets and KPIs (minimum deal size of 500k to 3 million).
  • Extensive network of enterprise contacts in France and a demonstrated ability to leverage these relationships for swift client onboarding.

Skills:

  • Self-motivated, results-oriented, and capable of working independently as well as part of a team.
  • Strong hunter mentality with a proactive approach to identifying and pursuing new business opportunities.
  • Excellent communication, negotiation, and presentation skills, with the ability to convey complex technical concepts to non-technical stakeholders.
  • Deep understanding of enterprise sales cycles, decision-making processes, and the ability to navigate through multiple layers.

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