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Consumer Experience Operations Manager
il y a 1 mois
Alma is seeking a Consumer Experience Operations Manager to join our team. As a key member of the operations team, you will be responsible for defining and analyzing KPIs to drive business growth. Your analytical mindset and methodical approach will enable you to work hand-in-hand with the Senior Ops Manager - Consumer to develop the team roadmap and priorities.
With a focus on consumer experience, you will work to improve Alma's operating margin and build a positive consumer experience on a daily basis. Your impact will be immediate and tangible, making you a valuable asset to the team.
Requirements:
- Good level of English and French
- Ability to work in a methodical and structured way
- Strong analytical thinking skills
Be part of our mission to put finance back in its rightful place: at the service of merchants and consumers.