Marketplace Account Manager

il y a 1 mois

Clichy, France Amazon Services Europe SARL, succursale Française Temps plein
As one of the leaders in e-commerce, Amazon is constantly reinventing its business and looking for professionals who will make up the talent of tomorrow's team.

Are you looking for an innovative environment? Do you have a sense of relationship building? Are you interested in the e-commerce sector?
Amazon is looking for Account Managers for its Marketplace in France (internal title: New Account Manager or Marketplace Consultant).

You will join a dynamic and passionate team whose role is to identify companies and work, innovate and commit alongside them to help them succeed in their digital development on Amazon. What characterizes our Marketplace teams is an unwavering desire to see third-party sellers succeed. Today, thanks to their work, more than half of the products purchased on Amazon are sold by third-party sellers through the Marketplace service.

By applying for the Marketplace Account Manager role, you are applying for 3 teams within the Amazon France Marketplace.

Key job responsibilities
New Account Manager - New Seller Recruitment

• Support companies in their launch on Amazon.fr: identify and prospect companies, approach them and initiate contact, and educate them on the benefits to make them launch their business on Amazon.fr.
• Build trusting relationships with partner sellers and support them in developing their business on Amazon.
• Work with partner sellers on key Account Management levers (selection, conversion, international expansion, logistics and supply chain, promotions, advertising, brand management, etc.) to maximize their sales performance across all Amazon Marketplaces in Europe.
• Train partner sellers on the tools available in the management interface (Seller Central account) to ensure their autonomy.
• Be proactive and manage improvement projects such as new tools or processes. Develop new skills by working on cross-functional projects in an international environment.
• Achieve the objectives of launching new businesses on Amazon.fr and support third-party sellers in growing their revenue.

New Account Manager - Existing Seller Management

• Build trusting relationships with existing partner sellers with high potential and support them in developing their business on Amazon.
• Become an expert in one or more development programs (international expansion, logistics and supply chain, promotions, advertising, brand management, etc.) that enable partner sellers to maximize their sales performance across all Amazon Marketplaces in Europe.• Work with high-potential French partner sellers to develop their growth through your specific program.
• Collect feedback from seller experience on your program and support the development of this program.
• Train partner sellers on the tools available in the management interface (Seller Central account) to ensure their autonomy.
• Be proactive and manage improvement projects such as new tools or processes. Develop new skills by working on cross-functional projects in an international environment.
• Achieve the objectives of growth levers activated for existing third-party sellers and support them in growing their revenue.

Marketplace Consultant - Amazon Marketplace Professional Services

The AMPS (Amazon Marketplace Professional Services) program is Amazon's consulting service for Marketplace key accounts. It offers a premium and customized solution to support these partner sellers in their strategic decisions. Drawing on Amazon's many areas of expertise, we offer them strategies tailored to their needs to help them define and meet their goals: stimulate sales, develop their business and satisfy their customers.
• Articulate value propositions around our paid service programs.
• Strategically manage a portfolio of 10 to 20 partner sellers to drive sustainable revenue growth in France and Europe based on a solid understanding of programs, tools, and processes.
• Analyze customer data and make recommendations to maximize partner seller potential across all modules: selection, conversion, international expansion, logistics and supply chain, promotions, advertising strategies, brand management.
• Prepare and present regular business plans with partner sellers in your portfolio.
• Develop a deep understanding of the Amazon Marketplace ecosystem and competitive environment.
• Be proactive and manage improvement projects such as new tools or processes. Develop new skills by working on cross-functional projects in an international environment.
• Achieve the objectives on seller satisfaction support third-party sellers in growing their revenue.

We are open to hiring candidates to work out of one of the following locations:

Clichy, FRA

BASIC QUALIFICATIONS

• Bachelor's degree from a Business School or an Engineering School (or equivalent university education)
• Minimum of 1 year of post-graduate experience excluding internships/apprenticeships
• Strong interest in the E-commerce sector
• Excellent level of French and English
• Strong interpersonal skills and team spirit
• Excellent communication and presentation skills
• Strong analytical skills, including Microsoft Excel
• Ability to adapt to a constantly evolving environment, good management of complexity
• Ability to successfully influence at all levels within an organization

Please submit your CV in English

PREFERRED QUALIFICATIONS

• One or more successful commercial experiences in managing customer accounts
• Experience in the e-commerce sector, in account management, sales, or consulting
• Ability to exceed marketing/conversion targets using a consulting approach focused on solutions

This role is a springboard for growth in the digital and at Amazon Beyond your desire to join a renowned international company, we are looking for your interpersonal skills and personality: persuasive, attentive, ability to argue, organized, curious, independent.

Permanent contract based in Clichy (92) with the option of teleworking 2 days a week in France.

Amazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.

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