Multi-Hotel Reservations Executive – Hobart-based
Il y a 6 mois
Company Description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you in growing and learning daily, ensuring that work brings purpose to your life so that you can continue exploring Accor’s limitless possibilities during your journey with us.
Based at the Mövenpick Hotel Hobart, this multi-hotel role forms part of our Reservations team, supporting multiple hotels across Tasmania and Melbourne. The ideal candidate is highly organised and possesses exceptional time management and communication skills. You will be responsible for delivering consistently accurate and high-quality service for our clients – every interaction, every day.
You are the beginning of an exceptional guest experience. Through our business relationships, you will make our guests feel welcome and reflect on their exceptional experience when they arrive.
Job Description
Use the hotel systems to process and input all reservations types in an accurate and efficient manner Maintain a positive selling approach to maximize yield in both occupancy and rates. Possess strong organisational skills and ability to prioritise workflow and workload individually and across the team Respond to guest calls according to hotel policy and ensuring an outstanding guest experience Co-ordinate group reservations. Ensure arrivals list is checked on a daily basis to displaying correct rate and market codes. Ensure accurate data is recorded for all reservations
Qualifications
Previous experience in a similar role preferred The ability to manage time and multi-task Flexibility to work varied shifts, including weekends An outcome-driven approach to performance and results A natural ability to build and maintain internal and external client relationships Prior experience working with Opera Cloud or a related system
Additional Information
In return we will offer you…
Discounted accommodation and other benefits across the Accor network Great career and training opportunities with Accor An opportunity to be part of a fun and supportive team who love what they doPlease note, that you will require full working rights in Australia to be eligible for this position.
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