Reservation Manager
Il y a 6 mois
Company Description
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love; care for the world; dare to challenge the status quo #BELIMITLESS
Job Description
Role :
Identifies new reservations sales business to achieve personal and property revenue goals. Understands the overall market, including competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for the property based on market conditions and property needs. Monitors same day selling procedures to maximize room revenue and control property occupancy. Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Responds to incoming reservations sales opportunities for the property Uses sales resources and administrative/support staff effectively. Assists in monitoring group reservation forecast data. Coordinates with sales to process rooming lists and reservation cards. Assists with monitoring accuracy of reservation sales orders within tracking systems. Tracks no-show reservations and processes charges as needed. Checks daily arrivals to ensure all necessary billing instructions are applied to reservations. Supports customer loyalty and property’s brand standards by delivering service excellence throughout each customer experience. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Handles guest complaints.Qualifications
Degree in Business Administration, Hotel Management. Minimum of 4 years experience in Reservations.
-
Reservations Supervisor
Il y a 6 mois
Issy-les-Moulineaux, France Accor Temps pleinCompany Description SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella. Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the...
-
Revenu Manager, Responsable Centrale de Reservation
Il y a 7 mois
Issy-les-Moulineaux, France Accor Temps pleinDescription de l'entreprise Nous sommes bien plus qu’un leader mondial. Nous sommes plus de 300 000 femmes et hommes qui plaçons l’humain au cœur de toutes nos activités, et nous sommes animés par une passion immodérée pour le service et un goût du dépassement Description du poste Responsable du revenu management et garant de la bonne gestion...
-
Reservation Supervisor
Il y a 8 mois
Issy-les-Moulineaux, France Accor Temps pleinCompany Description Sofitel Al Hamra Beach Resort Job Description To supervise all incoming and outgoing room reservation requests and make sure they are attended to as per the hotel standards and procedures. To attract guests and to enhance their loyalty, providing a distinctive service through communication and sales skills, in order to improve the...
-
Reservations Agent
Il y a 6 mois
Issy-les-Moulineaux, France Accor Temps pleinCompany Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
-
Front Office and Reservation Manager H/F
Il y a 3 mois
Issy-les-Moulineaux, France Motel One Paris-Porte de Versailles Temps pleinFront Office and Reservation Manager H/FDescription du posteNous recherchons notre responsable de réception et réservation pour l'ouverture de notre deuxième hôtel Motel One à Paris Porte de Versailles*** (346 chambres).De leur réservation à leur départ, vous et votre équipe traitez nos clients avec un grand professionnalisme et leur satisfaction...
-
Responsable Des Réservations
il y a 6 jours
Issy-les-Moulineaux, France Motel One Temps plein**Description de l'entreprise** Notre cœur bat pour la couleur turquoise.** Travailler chez Motel One c’est comme aller chez des amis, où l’estime et le soutien sont au centre et où la personnalité de chacun et de chacune est la bienvenue. Nous échangeons d’égal à égal et nous nous considérons comme une seule et même équipe - de la...
-
Reservations Agent
Il y a 6 mois
Issy-les-Moulineaux, France Accor Temps pleinCompany Description Work your Way to Sydney! We are seeking an enthusiastic and dedicated Full Time Reservations Agent who has experience in a similar role or on a hotel reception desk to join our Portfolio team. Reporting directly to the Portfolio Reservations Manager, you will assist in centrally managing the Reservations for a Portfolio of 4 key Accor...
-
Front Office and Reservation Manager
Il y a 3 mois
Issy-les-Moulineaux, France Motel One Temps plein**Description de l'entreprise** Notre cœur bat pour la couleur turquoise.** Travailler chez Motel One c’est comme aller chez des amis, où l’estime et le soutien sont au centre et où la personnalité de chacun et de chacune est la bienvenue. Nous échangeons d’égal à égal et nous nous considérons comme une seule et même équipe - de la...
-
Reservations Intern
Il y a 6 mois
Issy-les-Moulineaux, France Accor Temps pleinCompany Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able...
-
Reservation Executive
Il y a 6 mois
Issy-les-Moulineaux, France Accor Temps pleinCompany Description We are more than 230,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new ground...
-
Reservation Executive
Il y a 7 mois
Issy-les-Moulineaux, France Accor Temps pleinCompany Description Job Description Plan the room reservations. Ensure proper selling techniques and strategies are utilized to maximize room revenues. Coordinate all duties and responsibilities of the reservation department ensuring a high level of accuracy and efficiency. Any matter which may effect the interests of Novotel Kolkata Hotel &...
-
Reservation & Revenue Director
Il y a 5 mois
Issy-les-Moulineaux, France Accor Temps pleinCompany Description Located in a forest area in the outskirts of Almaty, Kazakhstan. Job Description 1) Making hotel room reservations in a timely manner, according to the policies and procedures of the Hotel Department Division; 2) Assessment of potential business opportunities and making decisions to maximize profits. Qualifications 1) Higher...
-
Front Office Reservation Agent
il y a 3 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinJob DescriptionWe are seeking a highly skilled and organized Front Office Reservation Agent to join our team at Mövenpick Resort Phan Thiet. As a key member of our front office team, you will be responsible for maximizing hotel revenue by effectively managing reservations, ensuring accurate and timely communication with guests, and providing exceptional...
-
Responsable de La Réception Et Des Réservations
il y a 1 semaine
Issy-les-Moulineaux, France Motel One Paris-Porte de Versailles Temps plein**Responsable de la réception et des réservations**: **Description du poste**: De leur réservation à leur départ, vous et votre équipe traitez nos clients avec un grand professionnalisme et leur satisfaction est une priorité absolue. Vous serez responsable de la coordination et de la gestion du service de la réception et des réservations, mais...
-
Accor Hotel Reservation Specialist
il y a 1 mois
Issy-les-Moulineaux, Île-de-France Accor Temps pleinCompany OverviewAs a member of the Accor team, you will be part of an international hospitality leader. Our hotels are present in 49 countries with more than 3,900 properties.SalaryThe estimated annual salary for this position is around $45,000-$60,000 depending on location and experience.Job DescriptionWe are seeking a skilled Reservation Associate to join...
-
Reservation Agent/ Nhân viên Đặt phòng
Il y a 6 mois
Issy-les-Moulineaux, France Accor Temps pleinCompany Description •Mövenpick Resort Phan Thiet is located in a prime location on Hon Gio street, Phan Thiet city, Binh Thuan province. The resort is located near the romantic beach, with a long stretch of fine white sand and emerald green sea water, bringing visitors beautiful natural scenery and fresh, cool atmosphere. Job Description Understands...
-
Reservations Sales Supervisor
Il y a 5 mois
Issy-les-Moulineaux, France Accor Temps pleinCompany Description Pullman Adelaide joined the Accor network in 2017. Situated in the heart of the Adelaide CBD and featuring 308 guestrooms, a thriving restaurant and bar space, and top floor meeting room facilities, Pullman Adelaide is on an exciting journey to elevate the 5 star offering in Adelaide. Job Description This is a unique opportunity for...
-
Multi-Hotel Reservations Executive – Hobart-based
Il y a 6 mois
Issy-les-Moulineaux, France Accor Temps pleinCompany Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you in growing and learning daily, ensuring that work brings purpose to your life so that you can continue exploring Accor’s limitless possibilities during your journey...
-
Reservations Agent | Mercure Gold Coast Resort
Il y a 6 mois
Issy-les-Moulineaux, France Accor Temps pleinCompany Description RESERVATIONS AGENT (PART TIME) | MERCURE GOLD COAST RESORT A 292-room hotel, spanning over 3.5 hectares with significant food & beverage operations, two resort pools and extensive conference facilities, Mercure Gold Coast Resort is an oasis located amongst expansive gardens on the Gold Coast. We have the opportunity for a proactive...
-
Chef de Brigade Réservations et Service Client H/F
il y a 3 semaines
Issy-les-Moulineaux, Île-de-France Accor Temps pleinDescription du PosteLe/la Chef De Brigade Réservations et Services Clients H/F est chargé(e) d'assurer l'excellence dans la gestion des réservations de chambres, qu'elles soient individuelles ou groupes. Cette personne est le lien clé entre les différents services existants au sein du département Hébergement et Ventes.Compétences et...