Emplois actuels liés à Customer Success - Paris e - Free2Move
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Customer Success Tech
il y a 4 semaines
Lyon 9e, France Agicap Temps pleinTu rejoindras l'équipe Customer Success qui est responsable de la formation, de la personnalisation de la plateforme et du suivi du client tout au long de sa vie chez Agicap ! En tant que membre de l'équipe Customer Success Tech, tes missions seront: En collaboration avec les équipes du Customer Success, Sales, Product, Tech, permettre au client en un...
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Customer Success Manager
Il y a 4 mois
Paris, France GTT Communications Temps pleinCustomer Success Manager Role Summary: The Customer Success Manager is responsible for establishing and building customer relationships and promoting customer adoption of our products & solutions. The Customer Success Manager ensures customers are satisfied with services and are realizing the value of their investment in GTT. The role proactively engages...
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Customer Success Manager
il y a 1 semaine
Paris, Île-de-France Infotree Global Solutions Temps pleinAbout the RoleAs a Customer Success Manager at Infotree Global Solutions, you will play a critical role in driving customer adoption and ensuring their success with our products. This is a challenging and rewarding position that requires a unique blend of business acumen, technical expertise, and interpersonal skills.Key ResponsibilitiesDevelop and Execute...
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Customer Success Strategist
il y a 1 semaine
Paris, Île-de-France Infotree Global Solutions Temps pleinAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Infotree Global Solutions. As a key member of our customer-facing team, you will be responsible for driving customer adoption and success across our Network Security portfolio.Key ResponsibilitiesClient Onboarding and Adoption: Lead the onboarding process for new...
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Customer Success Intern
Il y a 5 mois
Paris, France Spare Parts 3D Temps plein**Customer Success Intern (summer-internship)** **Responsibilities**: Under the direct leadership of our Customer Success Lead & VP of Sales, you will play a pivotal role in ensuring the success and satisfaction of our valued clients. This position offers a unique opportunity to collaborate closely with both the Sales and Product teams. You will be...
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Customer Success Strategist
il y a 2 jours
Paris, Île-de-France Blue Yonder Temps pleinSenior Customer Success AdvisorWe are seeking a highly skilled Senior Customer Success Advisor to join our team at Blue Yonder. As a key member of our customer success team, you will be responsible for driving customer adoption and value realization of our SaaS solutions.Key Responsibilities:Develop and execute customer success strategies to drive adoption...
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Customer Success Manager
Il y a 3 mois
Paris, France LanguageWire Temps pleinDo you have experience with Customer Success? Even better, do you know the language industry? Would you also like to make a difference for your customer and our company? Yes? You should definitely read on! **The role you’ll play**: We are looking for a French and English-speaking Customer Success Manager to join our Customer Success team in the Paris...
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Customer Success Manager
il y a 22 heures
Paris, Île-de-France Infotree Global Solutions Temps pleinJob DescriptionWe are seeking a highly skilled Customer Success Manager to join our team at Infotree Global Solutions. As a key member of our account management team, you will be responsible for driving customer success and adoption of our Network Security portfolio.Key Responsibilities:Establish and maintain strong relationships with customer stakeholders,...
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Customer Success Manager
il y a 2 semaines
Paris, France NRJx Temps pleinNRJx, startup greentech issue du studio OSS Ventures, accompagne les industriels dans leur transition énergétique avec des solutions alliant production et sobriété. Notre objectif est de devenir le logiciel de référence en gestion de l’énergie pour l'industrie. Notre plateforme SaaS permet aux usines d'optimiser leur consommation...
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Customer Success Manager
il y a 2 semaines
Paris, France NRJx Temps pleinNRJx, startup greentech issue du studio OSS Ventures, accompagne les industriels dans leur transition énergétique avec des solutions alliant production et sobriété. Notre objectif est de devenir le logiciel de référence en gestion de l’énergie pour l'industrie. Notre plateforme SaaS permet aux usines d'optimiser leur consommation...
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Customer Success Manager
Il y a 4 mois
Paris, France Dataiku Temps pleinAt Dataiku, we're not just adapting to the AI revolution, we're leading it. Since our beginning in Paris in 2013, we've been pioneering the future of AI with a platform that makes data actionable and accessible. With over 1,000 teammates across 25 countries and backed by a renowned set of investors, we're the architects of Everyday AI, enabling data experts...
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Customer Success Associate
Il y a 4 mois
Paris, France Go1 Europe Temps plein**The next chapter of our growth story needs YOU!** At Go1, we have grown from humble beginnings into the world's largest aggregator of educational content. We give organizations and their employees access to the largest curated e-learning library on the planet. Millions of people are using it to unlock their positive potential. We're endlessly curious,...
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Customer Success Manager
il y a 2 semaines
Paris, France NRJx Temps pleinNRJx, startup greentech issue du studio OSS Ventures, accompagne les industriels dans leur transition énergétique avec des solutions alliant production et sobriété. Notre objectif est de devenir le logiciel de référence en gestion de l’énergie pour l'industrie.Notre plateforme SaaS permet aux usines d'optimiser leur consommation énergétique,...
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Customer Sucess Manager
Il y a 2 mois
Paris, Île-de-France Ethi'Kdo Temps pleinAu sein de l'équipe de communication, tu as à cœur à créer du lien avec tes interlocuteur·ices et à promouvoir la consommation responsable.Rattaché·e à la direction Marketing, Communication et Relations clients, tu es le ou la garant·e du lien entre éthi'Kdo, les marques et enseignes partenaires, et les client·es et les bénéficiaires des...
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Customer Success Manager
Il y a 3 mois
Paris, France Zscaler Temps pleinCompany Description With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs,...
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Customer Success Manager
il y a 5 jours
Paris, Île-de-France Aircall Temps pleinAircall is a dynamic and innovative company that values open communication and collaboration. As a Customer Success Manager, you will play a crucial role in driving growth and customer satisfaction in the French Market.Key Responsibilities:Develop and nurture a portfolio of high-value customers, providing exceptional support and guidance to ensure their...
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Customer Success Technologist
Il y a 3 mois
Paris, France Odaseva Temps plein**Your Role**: As a Customer Success Technologist (CST), you will be a key contributor to the success of Odaseva. You’re part Project Manager, Consultant, Product Expert and cross-stream Quarterback. Our Customer Success Technologists’ main goal is to ensure the success and happiness of our strategic customers leading towards increased adoption,...
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Customer Success Operations Manager
Il y a 3 mois
Paris, France PhantomBuster Temps plein**About the company**: As a market leader in Lead Generation Automation, we enable thousands of SMBs to boost their growth by finding and connecting with their ideal customers on major social media platforms. We’re a bootstrapped, profitable PLG startup (50 team members) serving customers worldwide (with the US as our largest market). **About the...
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Customer Success Manager
il y a 2 semaines
Paris 9e, France epicery Temps plein**Qui sommes-nous ?** Start-up pionnière dans la foodtech créée en 2016, Epicery fédère et accompagne les artisans de quartier dans leur digitalisation. L’ambition? Réinventer la rue commerçante en digital, pour répondre aux attentes des urbains pressés et épicuriens dans l’âme en valorisant les commerçants de proximité, la qualité de...
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Customer Success Associate
il y a 2 jours
Paris, France Mollie Temps pleinAt Mollie we have a fantastic opportunity for you to be part of our Customer Success Management team and to accelerate the growth of our existing customer base. Are you the highly driven and ambitious Customer Success Associate we are looking for? **Hi, we are Mollie!**: Our mission is creating a greater playing field for everyone. By offering convenient,...
Customer Success
Il y a 4 mois
Born in 2016 from the merger of Groupe PSA and the TravelCar startup, Free2Move was created to simplify and guarantee mobility for everyone._
- Today, thanks to our agile and conquering state of mind, we bring together a set of new mobility services to meet the travel needs of our customers._
- Free2Move is the Nº1 reflex for more than 6 million users, in more than 170 countries across 5 continents, available in 30 languages and 26 currencies. Free2Move has 5,000 partners and offers 100k+ vehicles available to rent._
- If you want to join a team of passionate, dynamic, motivated, and creative people, in a human-sized, innovative, agile, internationally oriented environment... join us_
**MISSIONS**
- You are in charge of Customer Success in our main market, France, from the moment the lead becomes a customer.
- You manage the delivery and recovery of the vehicles; coordinate with the client, fleet manager, and transport provider the place and date of delivery. Prepare the welcome pack (insurance documentation, registration, ).
- For the whole duration of the Car-On-Demand contract you are the point of contact of the customer and you are here to guarantee their satisfaction.
- Control the correct invoicing and payment of all items together with the Recovery team
- Manage Customer relationship: Renewals, upselling, anticipated cancellation of the contract, maintenance request, bad
debt collection, etc...
- You will be working hand in hand with the Operations team in charge of the fleet and the Sales team. And reporting to the Customer Success Manager across countries.
**PREFERRED EXPERIENCE**
- Native French or bilingual (C2), English fluent, (third language would be a plus)
- Born problem solver with a very pragmatic mindset
- You like to understand how things work, and feel at ease with digital tools (including our back-office and some business intelligence tools)
- Very thorough, you are able to take a step back and build processes to boost the efficiency of the team
- Good sense of customer relationship, eager to satisfy your customer
Resilience, you won’t get discouraged by the sum of problems you need to tackle or by rude customers
- Agile, you fit perfectly in a start-up environment where things change quickly
- 2 years’ experience in a position exposed to customer relationships or business operations
**WHAT WE OFFER**
Working at Free2Move means integrating a tribe in which excellence and the culture of performance are synonymous with having a good time; but it also means:
- The opportunity to revolutionize mobility with us
- Career evolution
- Latest technological working tools
- Strong cooperation between our different teams
- International projects
- Free2Move is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, origin, religion, sexual orientation, gender identity, age or nationality, and will not be discriminated against on the basis of disability._
