Technical Application Support Expert

il y a 3 jours


Paris, Île-de-France Citigroup, Inc. Temps plein
Company Overview

Citi, the leading global bank, has approximately 200 million customer accounts and conducts business in more than 160 countries and jurisdictions. It provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.


Salary and Benefits

We offer a competitive base salary, annually reviewed, along with a whole host of additional benefits. This includes opportunities to grow your career and work as your whole self every day.


Job Description

The Technical Application Support Expert is a strategic professional who stays abreast of developments within their field and contributes to directional strategy by considering their application in their job and the business. You are the recognized technical authority with developed communication and diplomacy skills required to guide, influence, and convince others, particularly colleagues in other areas and occasional external customers.


Responsibilities
  • Partner with multiple technology teams to ensure appropriate integration of functions to meet goals;
  • Provide expertise in area and an advanced level of understanding of the principles of app support;
  • Work closely with Product Owners, Business Analysts, and Systems Analysts to determine and document systems impacts and support requirements;

Requirements

A Bachelor's/University degree, Master's degree preferred.


Location

This role is based in a full-time position.


About Us

Citi is committed to ensuring our workplace is comfortable for everyone. We strive to create an environment where everyone feels valued and respected.



  • Paris, Île-de-France Marshall of Cambridge Holdings Limited Temps plein

    Marshall of Cambridge Holdings Limited is seeking a highly skilled Aircraft Support Expert to join its Technical Support Group in Clermont Ferrand, France. This exciting opportunity offers a unique blend of technical expertise and strong communication skills.About the RoleWe are looking for an experienced professional to provide technical support services...

  • Technical Systems Expert

    il y a 18 heures


    Paris, Île-de-France Fortinet, Inc. Temps plein

    Job Description:As a Technical Systems Expert with Fortinet, Inc., you will play a crucial role in supporting the sales organization in technical matters. This includes pre-sales support, sales calls, and post-sales assistance.Our ideal candidate has experience in technical/pre-sales support as a sales or systems engineer. You should have knowledge of...


  • Paris, Île-de-France Fortinet, Inc. Temps plein

    Key ResponsibilitiesProvide technical expertise in qualifying sales leads from a technical standpoint.Be the main technical resource on sales calls, answering and educating customers on issues ranging from features to integration.Conversant with networking applications and solutions.Lead technical contact for identified accounts, working closely with the...


  • Paris, Île-de-France Fortinet, Inc. Temps plein

    Job OverviewWe are seeking an experienced Systems Engineer to join our team at Fortinet, Inc. in France. As a key member of our sales organization, you will work closely with our sales representatives to provide technical support and solutions to our customers.Key ResponsibilitiesProvide pre-sales assistance to qualify leads from a technical...


  • Paris, Île-de-France Fortinet, Inc. Temps plein

    At Fortinet, we are seeking a highly skilled Techincal Account Manager to join our team. This role is an exciting opportunity for an experienced professional to leverage their technical expertise and customer-facing skills to drive success with key enterprise customers.The successful candidate will possess a deep understanding of data networking protocols,...


  • Paris, Île-de-France Point72 Temps plein

    About the RoleWe are seeking an exceptional IT Operations Engineer to join our team at Point72 Asset Management. As a key member of our technology services group, you will provide top-notch technical support and guidance to clients across the Firm.Key ResponsibilitiesProvide expert-level technical assistance and insightful advice to clients on various...


  • Paris, Île-de-France Miltenyi Biotec Temps plein

    About the RoleWe are seeking an experienced Technical Support Specialist to join our team at Miltenyi Biotec. As a member of our Global Technical Support Team, you will provide expert-level technical support for our product portfolio, deliver product training, and support products during their lifecycle.ResponsibilitiesProvide technical support to colleagues...


  • Paris, Île-de-France Fortinet Temps plein

    About the Job:Fortinet is seeking an experienced Inside Systems Engineer to work closely with our Sales and SE teams in France. This role requires strong technical expertise to support sales efforts and provide post-sales training to customers.Salary:The estimated annual salary for this position is €70,000 - €90,000, depending on experience.Job...


  • Paris, Île-de-France Akeneo Temps plein

    At Akeneo, we are the product experience (PX) company and global leader in Product Information Management (PIM). Our mission is to empower business leaders with software, education, and an engaged community all focused on the practice of product experience management.Job SummaryWe are seeking a Technical Support Specialist - Product Experience to join our...


  • Paris, Île-de-France Audensiel Temps plein

    Audensiel is a leading player in digital transformation, business consulting and technology consulting.As a technical expert, you will support clients in all sectors of activity in France and internationally.Digital Transformation: Manage projects using Agile methods, develop applications and ensure acceptance and testing.Consulting: Provide IT consulting...


  • Paris, Île-de-France Cryptio Temps plein

    Cryptio, a leading enterprise-grade crypto back-office platform, is seeking a seasoned Technical Support Engineer to join our L2 Support squad. As a key member of our team, you will provide exceptional technical customer support to our enterprise clients.Job OverviewWe are tackling one of the biggest challenges in crypto: building infrastructure for...

  • EUDAMED Technical Expert

    il y a 1 jour


    Paris, Île-de-France Vision Achievement Temps plein

    We are seeking a highly skilled EUDAMED Technical Expert to support our client's organizational compliance with the European Union's medical device regulations (MDR and IVDR).This position requires expertise in data preparation, data validation to regulatory expectations, and uploading processes, along with a solid understanding of regulatory...


  • Paris, Île-de-France Fortinet, Inc. Temps plein

    Job Overview:We are seeking an experienced Technical Support Specialist to join our team at Fortinet, Inc. in France. As a key member of our technical support team, you will work closely with our Sales and Systems Engineering teams to provide pre-sales, sales calls, and post-sales support to customers.About the Role:This is a fantastic opportunity for...


  • Paris, Île-de-France Fortinet, Inc. Temps plein

    Job OverviewWe are seeking a highly skilled and experienced Senior Technical Support Specialist to join our team at Fortinet, Inc.About the RoleThis is a full-time position that will be responsible for providing technical assistance to customers with post-sales training. The ideal candidate will have a strong understanding of network security and be able to...

  • Senior Technical Expert

    il y a 1 mois


    Paris, Île-de-France UNIT9 Temps plein

    Role OverviewThe Senior Technical Expert at UNIT9 plays a pivotal role in shaping the project's technical direction, collaborating closely with the creative, design, and production teams. This position requires a highly motivated individual with excellent technical skills, including expertise in the UNITY engine, particularly in AR (ARCore and ARKit) or VR...


  • Paris, Île-de-France acre security Temps plein

    Company OverviewAcre Security, a leading provider of innovative security solutions, is seeking an exceptional Technical Support Engineer to join our Global Technical Services (GTS) Support Team.


  • Paris, Île-de-France Datadog Temps plein

    Discover the ideal opportunity to harness your expertise and drive customer satisfaction as a Technical Escalations Expert Lead at Datadog.About the RoleAs a highly skilled professional in multi-channel technical support, you will play a pivotal role in elevating our customers' experience by resolving complex issues and providing exceptional guidance. Your...


  • Paris, Île-de-France Kaminoretail Temps plein

    Kamino Retail: Enhance Your Career in Retail MediaEstimated Salary: $120,000 - $180,000 per yearAbout the RoleWe are seeking a skilled Technical Account Manager to join our dynamic team at Kamino Retail. As a Technical Account Manager, you will be responsible for providing high-quality technical solutions, building client relationships, and driving...


  • Paris, Île-de-France Datadog Temps plein

    Job DescriptionDatadog is a leading cloud monitoring and analytics platform. As a Senior Technical Support Engineer, you will play a key role in ensuring the success of our customers by providing expert technical support and guidance.Key Responsibilities:Provide exceptional technical support to customers via various channels, including phone, email, and...


  • Paris, Île-de-France Thermo Fisher Scientific Temps plein

    About the RoleWe are seeking a highly skilled Digital Science Solutions Technical Sales Expert to join our team. As part of Thermo Fisher Scientific, you will play a crucial role in providing technical support to account managers and growing revenue streams.Key ResponsibilitiesAnalyse customer requirements and respond to RFx effectivelyProvide technical...