Technical Application Support Expert
il y a 3 jours
Citi, the leading global bank, has approximately 200 million customer accounts and conducts business in more than 160 countries and jurisdictions. It provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.
Salary and Benefits
We offer a competitive base salary, annually reviewed, along with a whole host of additional benefits. This includes opportunities to grow your career and work as your whole self every day.
Job Description
The Technical Application Support Expert is a strategic professional who stays abreast of developments within their field and contributes to directional strategy by considering their application in their job and the business. You are the recognized technical authority with developed communication and diplomacy skills required to guide, influence, and convince others, particularly colleagues in other areas and occasional external customers.
Responsibilities
- Partner with multiple technology teams to ensure appropriate integration of functions to meet goals;
- Provide expertise in area and an advanced level of understanding of the principles of app support;
- Work closely with Product Owners, Business Analysts, and Systems Analysts to determine and document systems impacts and support requirements;
Requirements
A Bachelor's/University degree, Master's degree preferred.
Location
This role is based in a full-time position.
About Us
Citi is committed to ensuring our workplace is comfortable for everyone. We strive to create an environment where everyone feels valued and respected.
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