Sales Development and Enablement Manager

il y a 5 jours

Paris, Île-de-France Lightspeed Commerce Temps plein
Job Title: Sales Trainer

We are seeking a highly skilled Sales Trainer to join our team at Lightspeed Commerce. As a Sales Trainer, you will be responsible for designing and implementing comprehensive training programs for new hires, covering product knowledge, sales skills, and company processes.

Key Responsibilities
  • Design and implement training programs for new hires, including product knowledge, sales skills, and company processes
  • Conduct performance needs analyses to identify skill gaps and training requirements across the sales team
  • Develop and maintain tailored training courses, incorporating diverse learning methods such as online tests, role-playing exercises, and job simulations
  • Coordinate and oversee training events, including logistics, scheduling, and resource allocation
  • Track training completion rates and record key performance metrics to measure program effectiveness
  • Collaborate closely with sales managers to assess business needs and evaluate post-training performance improvements
  • Promote feedback and a culture of 'constant improvement' by actively gathering feedback on training programs from trainees, enablement managers, and sales managers
  • Prepare and present monthly reports on new hire onboarding progress and other training initiatives
  • Collect, analyze, and interpret training-related data to provide actionable insights
Requirements
  • Experience in training and development, preferably in a sales or sales enablement role
  • Familiarity with role-playing activities and e-learning platforms
  • Agility and solutions-focused, with the ability to adapt to an ever-changing environment
  • Excellent interpersonal skills, with the ability to manage multiple stakeholders and motivate people
  • Fluency in written and spoken English

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