Customer Care Manager
il y a 1 mois
As a key member of our Customer Care Exchange & Registries team, you will be responsible for handling Registries-related tasks. Your primary focus will be on implementing new procedures to enhance the admission process, guiding members through the admission process, and assisting with operational tasks and customer support.
As the first point of contact for customer inquiries, you will process and save incoming documentation, update data in the Registries, and serve as a liaison between customers and internal departments such as IT and business development teams.
Requirements include a university degree, preferably in business administration or back-office management, and/or experience in back/middle office. Proficiency in French and English is essential, as well as knowledge of the Microsoft Office environment.
We offer an attractive salary package, meal allowance, sports and recreational events, and extensive training and learning opportunities.
Join a dynamic and international team within EEX Group and Deutsche Börse Group, a leading commodity exchange in Europe.
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Customer Care Manager
il y a 1 mois
Paris, Île-de-France Voyage Privé UK Ltd. Temps pleinCustomer Care ManagerVous êtes en charge de la coordination d'une des activités de renseignement des clients avant départ, demande de modification, clients sur place ou annulation. Vous serez en relation avec une équipe externe internationale de plusieurs dizaines de personnes (langues : anglais, italien, espagnol, allemand).Contrôler la qualité des...
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Customer Care Manager FR
il y a 1 mois
Paris, Île-de-France Zenchef Temps pleinCustomer Care ManagerVous rejoignez notre équipe de support client pour aider les restaurateurs à réussir dans leur métier. En tant que Customer Care Manager, vous serez responsable de la satisfaction de nos clients, en leur offrant une expérience exceptionnelle et en résolvant leurs problèmes de manière efficace.Missions clésReprésenter Zenchef en...
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Customer Care Specialist
il y a 1 mois
Paris, Île-de-France Deutsche Börse Group Temps pleinCustomer Care Manager Job DescriptionAbout the Role:We are seeking a highly skilled Customer Care Manager to join our team at Deutsche Börse Group. As a key member of our Customer Care Exchange & Registries team, you will be responsible for guiding prospects through the admission process, ensuring they meet legal, regulatory, and technical requirements, and...
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Ticketing & Customer Care Manager
il y a 3 semaines
Paris, Île-de-France Publicis Groupe Temps pleinTicketing & Customer Care ManagerLaunched at Publicis Groupe, nous recherchons un spécialiste en billetterie et en service à la clientèle pour renforcer notre équipe. Fonctions clés :Conception et mise en œuvre de la stratégie de billetterie et de service à la clientèle pour maximiser les revenusGestion du développement du site web pour garantir...
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Freelance Ticketing
il y a 4 semaines
Paris, Île-de-France Publicis Groupe Temps pleinJob DescriptionTicketing and Customer Care ManagerKey ResponsibilitiesConception and implementation of ticketing offers and customer order processes to maximize revenue, in collaboration with the marketing team.Development and maintenance of the website to ensure a seamless booking process for attendees and delegations, including the creation of...
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Finary Customer Care Representative
il y a 1 mois
Paris, Île-de-France Finary SAS Temps pleinFinary Customer Care RoleWe're seeking a highly skilled Support Specialist to join our Customer Care team at Finary SAS. As a key member of our team, you'll be responsible for providing exceptional support to our users via various channels, including email, chat, and video calls. We're looking for a native French speaker with impeccable grammar and fluent...
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Customer Support Care Specialist
il y a 1 mois
Paris, Île-de-France SupportYourApp Inc. Temps pleinUnlock your potential by joining our Customer Support Consultant team at SupportYourApp Inc. and thrive in a multicultural and multilingual environment while enjoying your home office.As a Customer Support Care Specialist, you will provide exceptional customer support via chats and emails, securely work with customers' sensitive information, and maintain...
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Spécialiste en Analyse et Reporting Customer Care
il y a 1 mois
Paris, Île-de-France Hs Mittweida Temps pleinFonction L'Assistant(e) Reporting et Analyse Customer Care aura la charge de fournir des analyses et des recommandations pour améliorer les performances du périmètre Customer Care Global. Responsabilités Contribuer à la conception et à l'évolution des outils de reporting et d'analyse pour les services relations clients Europe Identifier les...
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Customer Care Manager
il y a 3 semaines
Paris, Ile-de-France Mobilize Financial Services Temps pleinEn route vers Mobilize ! A l’écoute de tous nos clients, nous créons des services financiers innovants pour construire une mobilité durable pour tous.Rejoindre Mobilize Financial Services, c’est d’abord choisir d’intégrer un groupe international, filiale de Renault Group, une banque de financement solide, partenaire des constructeurs...
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Responsable Stratégie Customer Care
il y a 1 mois
Paris, Île-de-France Somfy Temps pleinDescription du poste Nous recherchons un Responsable Stratégie Customer Care pour rejoindre notre équipe de Somfy en tant que Directeur Customer Care, rattaché à la Direction Générale Somfy France. Votre mission sera de contribuer et mettre en œuvre la stratégie Customer Care et Qualité au sein de la Business Area France pour accroître la...
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Directeur Customer Care
il y a 1 mois
Paris, Île-de-France Somfy Temps pleinDescription du poste Vous rejoignez l'équipe de Somfy en tant que Directeur Customer Care, rattaché à la Direction Générale Somfy France. Votre mission sera de contribuer et mettre en œuvre la stratégie Customer Care et Qualité au sein de la Business Area France pour accroître la satisfaction et la fidélisation des clients B2B et B2C. Vous...
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Head of Global Customer Care
il y a 1 mois
Paris, Île-de-France EcoVadis Temps pleinJob Description: Global VP of Customer CareEcoVadis is seeking a highly skilled Global VP of Customer Care to lead our support team. As a key member of our Engagement Services team, you'll be responsible for overseeing a team of 50+ agents and 6 Team Leaders across various locations and time zones.Key Responsibilities:Daily Operations:Manage the day-to-day...
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Children's Home Senior Care Manager
il y a 3 semaines
Paris, Île-de-France Esland Care Temps pleinDeputy Manager - Therapeutic Care TeamEsland Care is driven to changing children's lives for the better by providing best-in-class specialist services. We are seeking an experienced and dedicated Deputy Manager to join our team based in Huddersfield.About the RoleThe home is a solo service, providing therapeutic care for a young person who may initially...
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Freelance Ticketing
il y a 1 mois
Paris, Île-de-France Publicis Groupe Temps pleinJob Title: Freelance Ticketing & Customer Care OfficerJob Description:Ticketing and Customer Care Manager OfficerTicketingConception et mise en œuvre de l'offre de billetterie et du processus de commande client pour maximiser les revenus en coordination avec l'équipe marketing.Assurer le bon fonctionnement du processus de réservation sur le site web en...
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Assistant(e) Reporting et Analyse Customer Care
il y a 1 mois
Paris, Île-de-France Hs Mittweida Temps pleinFonction L'Assistant(e) Reporting et Analyse Customer Care aura la charge d'accompagner l'équipe de management dans le pilotage, le reporting et les analyses d'activité du périmètre Customer Care Global. Responsabilités Participer à la conception et à l'évolution des reportings d'activité des services relations clients Europe à l'attention à la...
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Customer Care Specialist
il y a 1 mois
Paris, Île-de-France Institut Straumann AG Temps pleinDescription du posteLe groupe Straumann est un leader mondial dans le domaine des solutions dentaires et orthodontiques, offrant des produits et des services innovants qui redéfinissent la qualité des soins dentaires.Nous recherchons un(e) spécialiste des soins clients pour rejoindre notre équipe CUSTOMER CARE en BACK OFFICE.Activités...
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Regional Sales Manager
il y a 3 semaines
Paris, Île-de-France JM Huber Corporation Temps pleinJob SummaryCP Kelco, a leading producer of specialty ingredients, is seeking a Regional Sales Manager - Consumer Care to drive growth and sustainable market position in the Consumer Care segments. The ideal candidate will have a technical background relevant to the Consumer Care field and a solid commercial experience in the industry.ResponsibilitiesDevelop...
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Global VP of Customer Care
il y a 4 semaines
Paris, Île-de-France EcoVadis Temps pleinJob DescriptionEcoVadis is seeking a seasoned professional to lead its customer support team. As the Global VP of Customer Care, you will oversee a team of 50+ agents and 6 Team Leaders across various locations and time zones. This role requires expertise in customer service, strong communication, and leadership abilities, as well as experience managing...
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Regional Sales Manager Consumer Care
il y a 4 semaines
Paris, Île-de-France JM Huber Corporation Temps pleinPortfolio Business: CP Kelco CP Kelco is a leading producer of specialty ingredients which are added to improve texture, consistency, and stability in food, pharmaceutical and industrial products. Our products are derived from renewable raw materials found in nature for use in jam, fruit and milk drinks, confectionery products as well as industrial...
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Regional Sales Manager for Consumer Care
il y a 4 semaines
Paris, Île-de-France JM Huber Corporation Temps pleinKey ResponsibilitiesAs a Regional Sales Manager for Consumer Care, you will be responsible for driving growth and sustainable market position in Consumer Care segments. You will take direct responsibility for a selection of Global Consumer Care Accounts in EMEA and be responsible for the overall Consumer Care Business Development in the region.Key...
