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Guest Services Coordinator
Il y a 2 mois
At Accor, our goal is to deliver unforgettable experiences for our guests by fostering connections from the moment they arrive until their departure. Whether you are seeking a job, a career, or a calling, we have opportunities for you. As a Front Office Team Member, you will embody the essence of a dedicated leader with a profound understanding of guest relations, a unique personality, and the ability to operate within a structured environment.
Your Role: You will be the welcoming face for our guests, providing essential support and guidance to all Front Office staff. Through effective coaching, mentoring, and training, you will ensure that our guests receive exceptional service characterized by warmth and friendliness.
Key Qualifications:
- Proven experience in Front Office operations within the hospitality sector is essential.
- A genuine passion for delivering outstanding customer service.
- Excellent communication skills to engage with guests and team members.
- Familiarity with Opera software is required.
- Strong problem-solving capabilities.
- A friendly and approachable demeanor.
