Head of HR Operations and Service Delivery
il y a 4 jours
We are seeking a highly experienced and skilled HR Operations and Payroll Manager to join our team at Symrise. As a key member of our HR Operations network, you will be responsible for delivering exceptional HR services in the area of HR administration, time & attendance, and payroll.
Key Responsibilities- HR Service Delivery: Lead the entire range of HR administrative and payroll tasks and monitor and enhance service delivery standards to ensure global consistency, enhancing both manager and employee experiences.
- Process Improvement: Review and adapt the HR service delivery structure to meet changing business needs as services are currently either delivered centrally by the HR Operations team or through HR Business Partners or the Talent Acquisition team.
- Team Management: Manage and develop the HR Operations team to ensure that the local HR strategy is implemented effectively and within established budgets and standards.
- Process Development: Establish structures and processes to make the HR Operations function the first point of contact for employees for all HR-related inquiries and requests.
- Partnerships and Feedback: Build partnerships and solicit feedback from internal and external stakeholders to define and develop successful, scalable processes and practices.
- Education: University degree or equivalent in Human Resources, Finance, or another relevant discipline.
- Experience: At least 10 years of work experience within the field of HR Shared Services and/or Payroll, preferably in an international matrix environment.
- Leadership Experience: At least 5 years of leadership experience with a clear sense of accountability and results orientation.
- Skills: Proven business partnering, collaboration, and influencing skills; advanced stakeholder management of senior business and HR leaders.
- Language Skills: Excellent written and verbal communication skills in English; additional language skills in French, German, or Spanish are advantageous.
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