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Sales Enablement Operations Lead

Il y a 3 mois

Paris, Île-de-France Brevo Temps plein
Paris, France

Revenue – Sales Operations / Full-Time / Hybrid

At Brevo, collaboration and innovation are at the heart of our mission.

As a leading Customer Relationship Management (CRM) platform, we empower businesses to cultivate meaningful customer connections in today's dynamic digital environment.

Our platform offers a holistic view of the customer journey, equipping businesses with intuitive marketing and sales tools, including Marketing Automation, Email Campaigns, SMS, WhatsApp, Chat, and more.

With over 500,000 clients across 180 countries, including renowned brands, Brevo's advanced technology and extensive integrations enhance customer experiences, reduce costs, and drive sales through a unified CRM solution.

Having achieved Centaur status by reaching $100M ARR, we are proud of our global team of over 800 professionals headquartered in Paris.

Recognized for our workplace culture, we strive to create an environment where every team member and client feels valued and respected.

As we expand rapidly in North America, this role is pivotal to our growth.

Key Responsibilities as a Sales Operations Manager:
  • Process Enhancement:
    Identify opportunities to refine Sales processes and workflows, driving efficiency and productivity.
  • Collaborative Problem-solving:
    Work closely with the Sales team to identify challenges and implement effective solutions.
  • Data & Tools Integration:
    Partner with our Sales Operations Administrator to enhance operational efficiency across tools (Salesforce, Drift, Gong, etc.) and collaborate with the Sales & Customer Data Analyst to bridge communication between Data Analytics and our CRM.
  • Target Management & Commission Oversight:
    Support Sales managers in target setting and oversee monthly commission payments through Qobra.
  • Effective Communication:
    Facilitate clear communication within the Sales team regarding new processes or projects, providing support to Sales leaders as necessary.
  • Cross-functional Collaboration:
    Act as a key stakeholder for the Enablement team, sharing best practices and Sales-related insights to equip the team for success. Collaborate with CS, Legal, Finance, and Marketing teams to ensure alignment with Sales priorities.
  • Strategic Project Management:
    Proactively identify and manage projects aimed at eliminating bottlenecks in Sales processes, including scoping business requirements and driving change.
What you will need to succeed:

• A minimum of 3 years of experience in Sales Operations or a related field

• Strong project management skills

• Excellent written and verbal communication abilities

• Familiarity with Salesforce, Gong, Qobra, and data visualization tools (Metabase, Looker) is advantageous

• Proven collaboration skills with diverse teams

• Understanding of the SaaS landscape and technology sector

• Proficient in English communication, both written and spoken

What we offer:

• An exceptional opportunity to join a dynamic and collaborative startup during a phase of rapid growth

• An Ownership Plan inspired by ESOP or stock programs, allowing you to participate in our financial success

• Meal vouchers - Swile (€12.5/day)

• Comprehensive private healthcare coverage, with 70% covered by the company

• Bi-annual global company offsite; inter-office travel opportunities

• Work's council benefits (Leeto)

• Engagement in social and environmental initiatives

• Access to various health and well-being services on the Welii platform

• Competitive referral program

• Generous parental leave policies

• Additional leave for child care during illness

• Language classes and professional development courses available

• Support for home workspace setup

• Modern office environment with complimentary refreshments and engaging activities

• Relocation assistance and visa sponsorship for international candidates

• Sustainable commuting options for employees

• Our hiring process includes a series of video interviews with our team members to ensure a good fit.

At Brevo, we are committed to fostering diversity and inclusion, promoting a healthy work-life balance, and offering flexible working arrangements.