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Customer Success Deployment Specialist
il y a 1 mois
At Anaplan, we empower our customers to outpace their competition and the market through our leading scenario planning and analysis platform. Our customers, including Coca-Cola, LinkedIn, Adobe, LVMH, and Bayer, rely on our best-in-class platform to drive business decision-making.
The Anaplan Customer Success Strategist is responsible for the successful deployment, user adoption, and ongoing health of our customers and their Anaplan solutions. Key objectives include improving customer ROI, securing contract renewal, and expanding the Anaplan footprint at existing accounts.
Key Responsibilities:
- Develop and execute strategies to improve customer ROI and secure contract renewal
- Identify opportunities to grow the Anaplan footprint at existing customers
- Work closely with customers to align platform expansion plans with key business objectives
- Enable customers to achieve business transformation with Anaplan
Requirements
The ideal candidate will have a strong business acumen, excellent communication skills, and the ability to translate technical information to all personas. They will also possess a run-your-own-business mentality, drive, and the ability to react with urgency while remaining calm under pressure. We believe in a hiring and working environment where all people are respected and valued, regardless of their background or identity.
