Guest Relation Manager
Il y a 4 mois
Guest Relation Manager
Référence :
Etablissement : Paris
Domaine : Bachelor Luxe
Type de poste : Guest Relation Manager
Type de contrat : Alternance
Secteur : Hôtellerie de Luxe
Localisation : Paris
Dans le cadre de notre formation , l'École Tunon de Paris vous propose :
un poste de Guest Relation Manager
Missions demandées :
Il/elle est l’ambassadeur de l’hôtel, il/elle assure le confort et le bien-être des clients tout au long de leur séjour en établissant une relation de confiance en respectant les particularités de chaque type de nationalités.
Définir et connaître les profils clientèle Définir le traitement adapté à chaque clientèle standard, sur mesure ou personnalisé Être en contact permanent avec les différents services Répondre aux problèmes et demandes du client Améliorer et développer la prestation de l’hôtel pour son spa
Profil recherché :
Le guest-relation doit être organisé, au moins bilingue anglais, il/elle doit avoir de l’expérience dans les postes de réception, il/elle doit être discret et cultivé.
Il/elle doit être capable de faire face à tout type de requêtes, gérer son stress, et doit avoir beaucoup de feeling.
Expérience en hôtellerie indispensable, contact avec la clientèle, diplomatie, réactivité, flexibilité sont les qualités requises pour exercer ce métier.
-
Stage-guest Experience
Il y a 3 mois
Paris, France Guest Adom Temps pleinEn rejoignant l'équipe GUEST ADOM, tes journées ne se ressembleront pas ! Au cœur de l'action, tu seras amené(e) à réaliser des missions très diverses. - Création du livret d'accueil de chaque appartement. - Gérer l'interaction avec les clients avant le début de leurs locations et s'assurer de leur bon Onboarding. - Être garant de la bonne tenue...
-
Guest Relation Manager
Il y a 2 mois
Paris 1er, France Hôtel Madame Rêve Temps pleinLe Groupe Laurent Taïeb conçoit et exploite des lieux de vie à Paris tels que, l'hôtel Madame Rêve, l’hôtel des Tours DUO et le Restaurant KONG. L'hôtel Madame Rêve recherche une ou un Guest Relation Manager. **DESCRIPTION GENERALE** - Rattaché(e) à la Direction Hébergement, le Guest Relation Manager est l’interlocuteur privilégié des...
-
Guest Relations Specialist
il y a 1 mois
Paris, Île-de-France Accor Hotels Temps pleinCompany OverviewAccor Hotels is a leading global hospitality company, dedicated to providing exceptional experiences for guests across its diverse portfolio of brands. Our commitment to excellence and innovation allows our team members to thrive in a dynamic environment, where personal growth and professional development are prioritized.Position OverviewThe...
-
Guest Relation Manager
il y a 2 semaines
Paris, Île-de-France Tunon Temps pleinAbout the Role:We are seeking a highly skilled Guest Relation Manager to join our team at Tunon. As an ambassador of our hotel, you will be responsible for ensuring the comfort and well-being of our guests throughout their stay.Key Responsibilities:Establish and maintain relationships with guests, understanding their needs and preferences.Develop and...
-
Guest Relation Agent
il y a 6 jours
Paris, Île-de-France Club Med Temps pleinJob Title: Guest Relation AgentJob Summary:We are seeking a highly skilled Guest Relation Agent to join our team at Club Med. As a key member of our Front Desk team, you will be responsible for ensuring the well-being of our guests and providing exceptional customer service.Key Responsibilities:Monitor guest stays and ensure their loyalty through proactive...
-
Guest Relation Ambassador
il y a 2 semaines
Paris, Île-de-France Club Med Temps pleinJob SummaryAs a Guest Relation Agent at Club Med, you will be responsible for ensuring the well-being of our guests and building a trusting relationship with them. This role requires a high level of sociability, helpfulness, and attentiveness.Key ResponsibilitiesMonitor guest stays and ensure their loyalty through exceptional service.Respond to guest...
-
Guest Relations Host
il y a 2 semaines
Paris, Île-de-France Eram Talent Temps pleinJob SummaryEram Talent is seeking a highly skilled and experienced Guest Relations Host to join our team. As a Guest Relations Host, you will be responsible for providing exceptional customer service to hotel guests, ensuring their satisfaction and creating memorable experiences.Key ResponsibilitiesInteract with guests in a friendly and professional manner,...
-
Guest Relation Agent
il y a 2 jours
Paris, Île-de-France Club Med Temps pleinJob Title: Guest Relation AgentJob Summary:We are seeking a highly skilled Guest Relation Agent to join our team at Club Med. As a key member of our Front Desk team, you will be responsible for ensuring the well-being of our guests and providing exceptional customer service.Key Responsibilities:Monitor guest stays and ensure their loyalty through proactive...
-
Guest Relations Officer
il y a 3 semaines
Paris, France Royal Caribbean Group Temps pleinThe Guest Relations Officer owns each guest interaction, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations Team, the Guest Relations Officer is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest’s needs and...
-
Guest Relations Officer
il y a 4 semaines
Paris, France Royal Caribbean Group Temps pleinThe Guest Relations Officer owns each guest interaction, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations Team, the Guest Relations Officer is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest’s needs and...
-
Guest Relations Officer
il y a 3 semaines
Paris, France Royal Caribbean Group Temps pleinThe Guest Relations Officer owns each guest interaction, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations Team, the Guest Relations Officer is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest’s needs...
-
Guest Relations Officer
il y a 3 semaines
Paris, Ile-de-France Royal Caribbean Group Temps pleinThe Guest Relations Officer owns each guest interaction, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations Team, the Guest Relations Officer is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest’s needs and...
-
Guest Relations Officer
il y a 3 semaines
Paris, France Royal Caribbean Group Temps pleinThe Guest Relations Officer owns each guest interaction, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations Team, the Guest Relations Officer is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest’s needs...
-
Guest Relations
Il y a 4 mois
Paris 9e, France UTF Temps pleinMagnifique hôtel 4 étoiles dans Paris (9eme) de rejoindre le secteur passionnant de l’hôtellerie. Vous avez de l’énergie à transmettre ? Nous aussi ! Sous la responsabilité de la direction de l’hôtel, vos missions sont**: - Gestion** - Accueillir tous les nouveaux clients et les clients VIP et maintenir le contact pendant tout le séjour afin...
-
Guest Relations Liaison
il y a 12 heures
Paris, Île-de-France Royal Caribbean Group Temps pleinKey ResponsibilitiesThe Guest Relations Officer is responsible for delivering exceptional guest experiences, ensuring seamless execution of premium service, and proactively anticipating every guest's needs and expectations.QualificationsMinimum of two (2) years guest-facing service experience in a luxury environment.Combination of education equivalent to...
-
Guest Relations Officer
il y a 3 semaines
Paris, Île-de-France Accor Temps pleinJob Title: Guest Relations Manager at Sofitel Paris Le FaubourgAbout the Role:We are seeking a highly skilled Guest Relations Manager to join our team at Sofitel Paris Le Faubourg. As a key member of our hotel community, you will be responsible for delivering exceptional customer experiences and ensuring the highest level of satisfaction for our guests.Key...
-
Guest Relations Host
Il y a 4 mois
Paris, France Eram Talent Temps pleinEram Talent is hiring for the position of Guest Relations Host - Hotel Management in Saudi Arabia. As a Guest Relations Host - Hotel Management, you will be responsible for providing exceptional customer service to hotel guests, ensuring their satisfaction and creating memorable experiences. Below are the listed job roles for the ideal candidate : Interact...
-
Guest Relations Liaison
il y a 12 heures
Paris, Île-de-France Royal Caribbean Group Temps pleinKey ResponsibilitiesThe Guest Relations Officer is responsible for delivering exceptional and memorable experiences to our guests.As part of the Guest Relations Team, this role is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest's needs and expectations.RequirementsMinimum of two (2) years guest-facing...
-
Guest Relation Manager
Il y a 3 mois
Paris, France Maison Albar Hotels Temps pleinL’**hôtel Maison Albar - Le Diamond 5** recherche son futur **Guest Relation Manager** (H/F). Vous assurerez la qualité du service rendu aux clients et serez en charge: - De représenter la Direction - De former et d'encadrer une équipe de Butlers - De former et d'accompagner un Guest Relation - De recueillir et gérer les insatisfactions de la...
-
Guest Relations Officer
Il y a 3 mois
Paris, France HSH Group Temps pleinPerfectly situated at 19 Avenue Kléber, The Peninsula sits in the heart of Paris within walking distance of some of the world’s most famous monuments, museums and luxury shopping districts. The Peninsula houses 200 luxurious rooms, including 93 suites. Working alongside a high profile and prestigious team, The Peninsula Paris is seeking a Guest Relations...