Guest Relation Manager

Il y a 4 mois


Paris, France Tunon Temps plein

Guest Relation Manager

Référence :

Etablissement : Paris

Domaine : Bachelor Luxe

Type de poste : Guest Relation Manager

Type de contrat : Alternance

Secteur : Hôtellerie de Luxe

Localisation : Paris

Dans le cadre de notre formation , l'École Tunon de Paris vous propose :

un poste de Guest Relation Manager

Missions demandées :

Il/elle est l’ambassadeur de l’hôtel, il/elle assure le confort et le bien-être des clients tout au long de leur séjour en établissant une relation de confiance en respectant les particularités de chaque type de nationalités.

Définir et connaître les profils clientèle Définir le traitement adapté à chaque clientèle standard, sur mesure ou personnalisé Être en contact permanent avec les différents services Répondre aux problèmes et demandes du client  Améliorer et développer la prestation de l’hôtel pour son spa

Profil recherché :

Le guest-relation doit être organisé, au moins bilingue anglais, il/elle doit avoir de l’expérience dans les postes de réception, il/elle doit être discret et cultivé.

Il/elle doit être capable de faire face à tout type de requêtes, gérer son stress, et doit avoir beaucoup de feeling.

Expérience en hôtellerie indispensable, contact avec la clientèle, diplomatie, réactivité, flexibilité sont les qualités requises pour exercer ce métier.


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