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Assistant Partnerships Manager
Il y a 2 mois
Description de l'entreprise
Bienvenue chez Accor, groupe hôtelier, leader dans le secteur de l'hospitalité.
Nous sommes un écosystème de 40 marques dans 110 pays, de talents et de solutions, prêts à s'engager dans les possibilités infinies de l'avenir. Accor vous propose une nouvelle façon de vivre, de travailler, de vous divertir et de développer votre activité professionnelle grâce à une expérience client personnalisée.
Groupe engagé, nous veillons plus que jamais à évoluer dans le respect de notre patrimoine commun. Découvrez notre culture, nos valeurs et nos ambitions sur
Description du posteAu sein de la division Loyalty & E-commerce au siège, l'équipe Partenariats a la responsabilité de développer et d'animer un portefeuille de partenariats stratégiques à destination des membres du programme de fidélité ALL – Accor Live Limitless.
Les mécaniques de nos partenariats permettent de recruter de nouveaux membres sur la base des partenaires et d'augmenter l'engagement de nos propres membres, tout en générant du revenu pour le programme ALL.
Dans un environnement international, nous recherchons un Assistant Partnerships Manager pour la division Airlines afin d'accompagner les deux Partnerships Managers dans la gestion et l'animation du portefeuille existant.
Cela implique une relation quotidienne avec nos partenaires et nos équipes internes, au siège et en région, afin de gérer la vie quotidienne des partenariats.
Votre rôle :
- Assistance à la création d'offres marketing en interaction avec les équipes régionales et l'équipe Branding et Communication : définition des plans marketing annuels, création du contenu des offres et déploiement, support aux régions, suivi du budget, analyse de la performance et recommandations
- Mises à jour régulières des parcours clients sur les sites des partenaires, le site et l'app ALL
- Gestion des incidents techniques et demandes d'évolution
- Interactions avec les équipes Customer Care pour la gestion des plaintes membres et les équipes Compliance pour la gestion des fraudes
- Projets, benchmarks et analyses ad-hoc en fonction des besoins de l'équipe
Votre expérience et vos compétences incluent :
- Bac + 4/5, dernière année d'école de commerce en Master 2
- Excellente maîtrise de la langue française, anglais courant à l'oral et à l'écrit, une troisième langue est un plus
- Expérience en stage préalable d'au moins 6 mois sur des fonctions marketing ou commerciales
- Parfaite maîtrise de Microsoft Office (Excel et Powerpoint)
- Dynamisme, force de proposition, proactivité et autonomie
- Profil polyvalent compte tenu de la diversité des sujets
- Orientation business
- Très bonne communication
- Analytique et esprit de synthèse
Accor propose une expérience de travail unique à ses collaborateurs où l'excellence rime avec bienveillance
- Télétravail : jusqu'à 12 jours de télétravail par mois en fonction des rituels d'équipes.
- Work Everywhere : accès personnel offert à plus de 500 espaces de Coworking dont beaucoup au sein de nos hôtels. Une opportunité également de partir à la rencontre de nos collaborateurs hôteliers
- Et sur notre site d'Issy les Moulineaux : restaurant d'entreprise avec des prestations gourmandes et de qualité, salle de fitness, conciergerie d'entreprise.
Date de début de stage souhaitée : début septembre 2024
