Enterprise Sales Leader
il y a 4 semaines
Welcome to Edtech France, where we're shaping the future of education through innovative technology and content. We're seeking a seasoned leader to join our team as the Head of Account Management & Enterprise. This strategic role requires a strong background in account management, enterprise sales strategies, and the ability to develop and execute action plans that foster long-term relationships and maximize account value.
Key Responsibilities- Develop and implement the strategic vision for Account Management & Enterprise teams.
- Lead, mentor, motivate, and hire a high-performing team of Team Leaders.
- Set clear objectives, performance goals, and key metrics for the team.
- Collaborate with senior leadership to align Account Management & Enterprise strategies with overall business goals.
Account Management:
- Oversee the management of our customers ensuring exceptional service and satisfaction.
- Build and maintain strong, long-lasting client relationships.
- Identify opportunities for account growth and implement strategies to achieve revenue targets.
- Act as the primary point of contact for major account issues and work to resolve them efficiently.
Revenue Growth:
- Develop and execute plans to increase account penetration and expand the company's footprint within existing accounts.
- Work closely with the sales, Revenue Operations & Customer Management team to identify cross-sell and upsell opportunities.
- Monitor market trends and competitor activities to identify potential threats and opportunities.
Customer Advocacy:
- Advocate for customers within the organization to ensure their needs are met.
- Collect and analyze customer feedback to drive continuous improvement in products and services.
- Organize regular business reviews with key accounts to discuss performance and future plans.
Operational Excellence:
- Implement best practices in account management processes and tools.
- Monitor and report on account performance, providing insights and recommendations to senior leadership.
- Ensure accurate and timely forecasting and reporting of account activities.
10+ years of experience in account management / enterprise accounts, operating in a fast-paced environment and interacting with C-Levels and senior leadership.
Experience in driving teams of diverse individuals towards high performance, based on respect and care.
Strong leadership skills with experience in building and leading high-performing teams.
Strategic thinker with the ability to be hands-on and to translate vision into actionable plans.
Track record in managing and growing enterprise accounts.
Excellent communication skills, both in French and English.
Customer Focus: Deep understanding of customer needs and the ability to deliver solutions that meet those needs.
Leadership: Ability to inspire and lead a team towards achieving common goals.
Strategic Thinking: Capacity to develop long-term strategies and plans.
Communication: Clear and effective communication with internal and external stakeholders.
Problem-Solving: Strong analytical skills to identify issues and develop effective solutions.
Results-Driven: Proven ability to drive revenue growth and achieve business objectives.
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