Emplois actuels liés à Guest Relation Manager - Paris er - Hôtel Madame Rêve

  • Stage-guest Experience

    Il y a 5 mois


    Paris, France Guest Adom Temps plein

    En rejoignant l'équipe GUEST ADOM, tes journées ne se ressembleront pas ! Au cœur de l'action, tu seras amené(e) à réaliser des missions très diverses. - Création du livret d'accueil de chaque appartement. - Gérer l'interaction avec les clients avant le début de leurs locations et s'assurer de leur bon Onboarding. - Être garant de la bonne tenue...

  • Guest Relations Manager

    il y a 3 semaines


    Paris, Île-de-France Accor Hotels Temps plein

    Job Title: Guest Relations ManagerAt Accor Hotels, we are seeking a highly skilled Guest Relations Manager to join our team. As a key member of our front office team, you will be responsible for maintaining the highest level of guest recognition and satisfaction.Key Responsibilities:Collate and maintain accurate guest history recordsCoordinate VIP...

  • Guest Relation Manager

    Il y a 5 mois


    Paris, France Tunon Temps plein

    Guest Relation Manager Référence : Etablissement : Paris Domaine : Bachelor Luxe Type de poste : Guest Relation Manager Type de contrat : Alternance Secteur : Hôtellerie de Luxe Localisation : Paris Dans le cadre de notre formation , l'École Tunon de Paris vous propose : un...

  • Guest Relation

    Il y a 5 mois


    Paris 1er, France Hôtel Madame Rêve Temps plein

    Le Groupe Laurent Taïeb conçoit et exploite des lieux de vie à Paris tels que, l'hôtel Madame Rêve, le TOO hôtel et le Restaurant KONG. L'hôtel Madame Rêve recherche une ou un Guest Relation. **DESCRIPTION GENERALE** - Rattaché(e) à la Direction Hébergement, le Guest Relation est l’interlocuteur privilégié des clients. Il est chargé(e) de...

  • Guest Relation

    Il y a 5 mois


    Paris 1er, France Hôtel Madame Rêve Temps plein

    Le Groupe Laurent Taïeb conçoit et exploite des lieux de vie à Paris tels que, l'hôtel Madame Rêve, l’hôtel des Tours DUO et le Restaurant KONG. L'hôtel Madame Rêve recherche une ou un Guest Relation. **DESCRIPTION GENERALE** - Rattaché(e) à la Direction Hébergement, le Guest Relation est l’interlocuteur privilégié des clients. Il est...

  • Guest Relation Specialist

    il y a 4 semaines


    Paris, Île-de-France Tunon Temps plein

    Job Title: Guest RelationJob Summary:We are seeking a highly skilled and experienced Guest Relation professional to join our team at Tunon. As a Guest Relation, you will be responsible for providing exceptional customer service, ensuring a seamless and memorable experience for our guests.Key Responsibilities:Define and implement a personalized treatment for...

  • Guest Experience Manager

    Il y a 5 mois


    Paris 1er, France HIGHSTAY Temps plein

    **Highstay propose des appartements haut-de-gamme dans les endroits les plus exclusifs de Paris (proche des Champs-Elysées, rue de Rivoli, quartier du Marais, rue Saint-Honoré ) à quelques pas des sites renommés et des lieux incontournables.** **Ils sont magnifiquement conçus et entièrement équipés pour apporter le service exceptionnel des hôtels...

  • Guest Relation Agent

    il y a 4 semaines


    Paris, Île-de-France Club Med Temps plein

    Job Title: Guest Relation AgentJob Summary:We are seeking a Guest Relation Agent to join our team at Club Med. As a Guest Relation Agent, you will be responsible for ensuring that our guests have a memorable and enjoyable stay with us.Key Responsibilities:Monitor guest stays and ensure the well-being of each guest with the aim of gaining their loyaltyRemain...

  • Guest Relations Manager

    Il y a 4 mois


    Paris 1er, France NPLH Temps plein

    Moderne et élégant, le **Novotel Paris Les Halles** est un hôtel 4 étoiles situé au cœur de la capitale, proche du quartier du Marais et à quelques pas seulement du Louvre et de la Cathédrale Notre-Dame. Un hôtel aux multiples possibilités et opportunités : 285 chambres rénovées, 600m² d’espaces événementiels avec notre concept unique...

  • Guest Relation Agent

    il y a 3 semaines


    Paris, Île-de-France Club Med Temps plein

    Job Title: Guest Relation AgentJob Summary:We are seeking a Guest Relation Agent to join our team at Club Med Resorts. As a Guest Relation Agent, you will be responsible for ensuring the well-being of our guests and providing exceptional customer service.Key Responsibilities:Monitor guest stays and ensure their satisfactionRespond to guest requests and...

  • Guest Relation Agent

    il y a 4 semaines


    Paris, Île-de-France Club Med Temps plein

    Job Title: Guest Relation AgentJob Summary:We are seeking a Guest Relation Agent to join our team at Club Med Resorts. As a Guest Relation Agent, you will be responsible for ensuring the well-being of our guests and providing exceptional customer service.Key Responsibilities:Monitor guest stays and ensure their satisfactionRespond to guest requests and...

  • Guest Relation Manager

    Il y a 2 mois


    Paris, Île-de-France Tunon Temps plein

    About the Role:We are seeking a highly skilled Guest Relation Manager to join our team at Tunon. As an ambassador of our hotel, you will be responsible for ensuring the comfort and well-being of our guests throughout their stay.Key Responsibilities:Establish and maintain relationships with guests, understanding their needs and preferences.Develop and...

  • Guest Relation Agent

    il y a 1 mois


    Paris, Île-de-France Club Med Temps plein

    Job Title: Guest Relation AgentJob Summary:We are seeking a Guest Relation Agent to join our team at Club Med. As a Guest Relation Agent, you will be responsible for ensuring that our guests have a memorable and enjoyable stay with us.Key Responsibilities:Monitor guest stays and ensure their well-being to gain their loyaltyRespond to guest requests and...

  • Guest Relation Agent

    Il y a 2 mois


    Paris, Île-de-France Club Med Temps plein

    Job Title: Guest Relation AgentJob Summary:We are seeking a highly skilled Guest Relation Agent to join our team at Club Med. As a key member of our Front Desk team, you will be responsible for ensuring the well-being of our guests and providing exceptional customer service.Key Responsibilities:Monitor guest stays and ensure their loyalty through proactive...

  • Guest Relations Officer

    il y a 4 semaines


    Paris, Île-de-France The Peninsula Paris Temps plein

    About The Peninsula ParisLocated in the heart of Paris, The Peninsula Paris is a luxurious hotel that offers an unparalleled level of service and comfort. As a Guest Relations Officer, you will be part of a prestigious team that is dedicated to providing exceptional experiences for our guests.Key ResponsibilitiesEnsure seamless check-in and arrival...

  • Guest Relation Agent

    il y a 2 semaines


    Paris, Île-de-France Club Med Temps plein

    Job SummaryAs a Guest Relation Agent at Club Med, you will be responsible for ensuring the well-being of our guests and building a trusting relationship with them. You will be the face of our resort, providing exceptional customer service and creating a memorable experience for our guests.Key ResponsibilitiesMonitor guest stays and ensure their...


  • Paris, Île-de-France Club Med Temps plein

    Job SummaryAs a Guest Relation Agent at Club Med, you will be responsible for ensuring the well-being of our guests and building a trusting relationship with them. This role requires a high level of sociability, helpfulness, and attentiveness.Key ResponsibilitiesMonitor guest stays and ensure their loyalty through exceptional service.Respond to guest...

  • Guest Relation Agent

    Il y a 2 mois


    Paris, Île-de-France Club Med Temps plein

    Job Title: Guest Relation AgentJob Summary:We are seeking a highly skilled Guest Relation Agent to join our team at Club Med. As a key member of our Front Desk team, you will be responsible for ensuring the well-being of our guests and providing exceptional customer service.Key Responsibilities:Monitor guest stays and ensure their loyalty through proactive...

  • Guest Relation Agent

    il y a 2 semaines


    Paris, Île-de-France Club Med Temps plein

    Job Title: Guest Relation AgentJob Summary:We are seeking a highly skilled Guest Relation Agent to join our team at Club Med. As a Guest Relation Agent, you will be responsible for ensuring the well-being of our guests and providing exceptional customer service.Key Responsibilities:Monitor guest stays and ensure their loyaltyRespond to guest requests and...

  • Guest Relations Ambassador

    il y a 2 semaines


    Paris, Île-de-France Accor Hotels Temps plein

    Job Title: Guest Relations ExecutiveAt Accor Hotels, we are committed to delivering exceptional guest experiences that exceed our guests' expectations. We are seeking a highly skilled and dedicated Guest Relations Executive to join our team at Fairmont Mumbai.Key Responsibilities:Guest Engagement: Develop and maintain strong relationships with our guests,...

Guest Relation Manager

Il y a 3 mois


Paris er, France Hôtel Madame Rêve Temps plein

Le Groupe Laurent Taïeb conçoit et exploite des lieux de vie à Paris tels que, l'hôtel Madame Rêve, l’hôtel des Tours DUO et le Restaurant KONG.

L'hôtel Madame Rêve recherche une ou un Guest Relation Manager.

**DESCRIPTION GENERALE**
- Rattaché(e) à la Direction Hébergement, le Guest Relation Manager est l’interlocuteur privilégié des clients. Il est chargé(e) de satisfaire et de fidéliser les clients en personnalisant le service proposé en fonction du profil de la clientèle. Il/elle est « l’ambassadeur de l’hôtel » celui/celle qui reçoit, installe et suit les clients les plus importants de l’hôtel au cours de leur séjour afin de les fidéliser. Il véhicule l’image de l’hôtel par son attitude exemplaire, son accueil chaleureux et convivial, son professionnalisme et sa disponibilité.

**MISSIONS PRINCIPALES**
- Contrôle en amont des réservations et profil clients
- Mettre à jour les informations des clients
- Assurer le suivi des séjours clients
- Orienter et conseiller les clients sur Paris, ses activités et autres recherches
- Coordonne les informations avec les autres services opérationnels et administratifs
- Respecter les procédures internes
- Veiller à la satisfaction des clients et gérer les mécontentements

**PROFIL RECHERCHÉ**

Vous justifiez d'une expérience sur un poste similaire de 2 ans minimum idéalement acquise dans des établissements 5*.

**COMPÉTENCES REQUISES**
- Organisation et rigueur
- Faire preuve de proactivité
- Bonne communication
- Anglais et Français courants et une troisième langue serait un plus
- Connaissance du logiciel Opera et de l’outil informatique

Type d'emploi : Temps plein, CDI

Salaire : 36 000,00€ à 42 000,00€ par an

Avantages:

- Participation au transport
- Restaurant d'entreprise

Exigences linguistiques flexibles:

- Français non requis

Programmation:

- Disponible le week-end
- Du lundi au vendredi
- Heures supplémentaires
- Périodes de travail de 8 heures
- Travail en journée

Lieu du poste : Un seul lieu de travail