Strategic Client Relationship Manager

il y a 3 semaines

Clichy, Île-de-France Amazon EU SARL (FR) - D69 Temps plein

Join a Leading Global Enterprise

Become a vital part of a thriving $25 billion global organization. At Amazon Business, we strive to innovate and challenge conventional practices daily.

We operate at the crossroads of technology and commerce in the B2B sector, crafting pioneering purchasing and procurement solutions that empower businesses and organizations to rethink their buying processes.

Bring your insights, creativity, and a bold approach to the seemingly impossible. Collaborate with us in enhancing the value of Amazon Business, unlocking our global potential.

Are you a high-achieving B2B sales professional ready to spearhead the growth strategy for indirect category spending among the world’s largest enterprises?

Do you excel in assisting businesses to manage their indirect expenditures more efficiently by developing tailored procure-to-pay solutions?

The Amazon Business team is committed to creating solutions that simplify procurement for businesses. Category Adoption Managers play a crucial role in this team, serving as subject matter experts in procure-to-pay to guide our largest clients on innovative spend management strategies.

As a Category Adoption Manager, you will have the exciting opportunity to co-lead the acquisition sales strategy with our major clients while contributing to the development of forward-thinking go-to-market strategies.

The ideal candidate will possess B2B sales experience in identifying, developing, negotiating, and closing large-scale agreements. You should be a self-motivated individual with a proven history of achieving and surpassing targets, ideally with experience in selling managed spend solutions for Office and/or IT categories.

The perfect candidate collaborates effectively with partner teams and influences business stakeholders to ensure an exceptional customer experience.

Key Responsibilities:

  • Conduct in-depth discovery sessions with clients to recommend optimal procurement solutions utilizing a diverse range of product features.
  • Surpass targets for new business acquisition.
  • Oversee the management of Category Adoption proposals.
  • Strategically cultivate relationships with multiple senior stakeholders within existing client accounts.
  • Communicate market needs and requirements back to internal Amazon teams, including Product, Tech, and Vendor Management, often through written reports.
  • Educate Customer Advisors to disseminate your category expertise across stakeholders. Collaborate with them to identify large-scale opportunities and navigate proposal management processes to create successful proposals.
  • Represent the Voice of the Customer by working cross-functionally with sales enablement, marketing, sales operations, professional services, and other key internal Amazon stakeholders.
  • Prioritize collaboration with selling partners to maintain high levels of customer engagement and awareness.
  • Analyze sales data from your accounts to refine your strategy over time and inform the business.

Basic Qualifications:

  • Several years of professional experience in outside Sales and/or Business Development.
  • Experience in B2B Solution Sales for Office and/or IT.
  • Expertise in communicating with and influencing senior business decision-makers (VP+).
  • Effective pipeline management strategy with multi-phase execution and delivery: planning, opportunity qualification and creation, stakeholder and executive communication, needs analysis, value engineering, services/partner engagement, opportunity management, and negotiation.
  • Experience using analytical, account management, and productivity tools including SalesForce, QuickSight, and Microsoft Office Suite (particularly Excel).
  • Bachelor's degree or equivalent.

Preferred Qualifications:

  • Experience with sales CRM tools such as Salesforce or similar software.
  • Proficiency in German, Spanish, French, and/or Italian.

Amazon is an equal opportunity employer. We believe that a diverse workforce is essential to our success. Our hiring decisions are based on your experience and skills. We value your desire to explore, invent, simplify, and build.

Your privacy and data security have long been a top priority for Amazon. Please review our Privacy Policy to learn more about how we collect, use, and process personal data from our candidates.

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