Key Account Manager H/F
il y a 3 semaines
Position Overview:
The Key Account Manager will be responsible for overseeing a diverse portfolio of approximately 200 established professional clients. This role is pivotal in ensuring client satisfaction and fostering loyalty through tailored guidance and meticulous contract management.
Key Responsibilities:
- Oversee a designated portfolio of professional clients, ensuring their needs are met effectively.
- Deliver personalized support to enhance customer satisfaction and loyalty.
- Address and resolve any disputes, renegotiate terms, and promote additional services.
- Work collaboratively with various internal teams to enhance overall client experience.
- Frequent travel may be required within the assigned geographic region.
- Prior experience in managing customer relationships is highly desirable.
- Demonstrate exceptional communication skills and the ability to thrive in high-pressure situations.
- Possess an analytical mindset with a commitment to continuous improvement.
Company Overview:
With over a century of experience, Elis specializes in textile rental and maintenance, hygiene solutions, and well-being services. Our mission is to enable clients to concentrate on their core operations while we ensure exceptional customer satisfaction, employee safety, and high-quality products.
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