Key Account Manager H/F

il y a 3 semaines


BrétignysurOrge, Île-de-France ELIS Temps plein

Position Overview:

The Key Account Manager will be responsible for overseeing a diverse portfolio of approximately 200 established professional clients. This role is pivotal in ensuring client satisfaction and fostering loyalty through tailored guidance and meticulous contract management.

Key Responsibilities:

  • Oversee a designated portfolio of professional clients, ensuring their needs are met effectively.
  • Deliver personalized support to enhance customer satisfaction and loyalty.
  • Address and resolve any disputes, renegotiate terms, and promote additional services.
  • Work collaboratively with various internal teams to enhance overall client experience.
  • Frequent travel may be required within the assigned geographic region.
  • Prior experience in managing customer relationships is highly desirable.
  • Demonstrate exceptional communication skills and the ability to thrive in high-pressure situations.
  • Possess an analytical mindset with a commitment to continuous improvement.

Company Overview:

With over a century of experience, Elis specializes in textile rental and maintenance, hygiene solutions, and well-being services. Our mission is to enable clients to concentrate on their core operations while we ensure exceptional customer satisfaction, employee safety, and high-quality products.


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